Apple Event: May 7th at 7 am PT
Does anyone else have a problem with their Apple TV using a lot of data? I got a new one and it's burned through 1450GB in 18 days. I'm doing a bit more streaming, none of it in 4K, so I don't understand what could be going on. I've turned off the Arial screensaver, that wasn't a problem for my old ATV, and turned off One Homescreen.
Any ideas what could be causing it? I've checked and nothing else is different on my network, no wifi stealing or stuff like that.
Apple TV 4K
I can literally watch it spike to over 3.5 Mbps - check out the graph below - from my router - disconnecting the plug to the apple TV @ 6pm - shuts it down as show. I rebooted, and updated the IOS software - ANYone else seeing this ? It was sent to me via the DirectTv Deal.
Is your AppleTV connected via WiFi or Ethernet? I didn’t notice much of a jump in data usage when I got my first AppleTV and connected it via Ethernet. Then we got a 2nd AppleTV and connected via WiFi, and our data usage surged. Wondering if that is the determining factor.
4K PROBLEM SOLVED.
I was alone for 3 months with my new Apple 4K. My data was hovering around 500gbs for the month and it skyrocketed to 1.2 - 1.6 terabytes! So if you leave multiple apps running and don’t manually put the Apple TV to sleep, it just runs multiple streams and eats data.
So I closed every app when I wasn’t using it and always put it to sleep when finished. After that and with my wife home, 22 days in the month we are under 500gb still.
Since changing my ATV 4K video setting down to 1080P my data usage has gone down. see screenshot below. I Changed my setting April 1st.
What content are you streaming and how much? How have you verified it's not 4K? Do you have iCloud photos set for your screensaver? Is ATV up to date? Do you do any gaming on here or other consoles?
So somehow it acted like I was streaming 20 hours of programming a day. Sounds like I need to take it to get looked at. Thanks for the help.
What screensaver is running?
The standard Apple one. Never caused a problem before.
The aerial one? Are you using a tool provided by your ISP? Have you checked for other activity occurring on your network?
Again, have you used a tool provided by your ISP to see bandwidth usage? Have you checked for other activity occurring on your network? Working just fine here and not many reports of such.
I assume its up to date. That is definitely not normal behaviour, take it to Apple for testing.
Since using the ATV 4K I notice my Comcast data has gone up by 200GB a month. I rarely use it. It sits idle.
Im thinking about unplugging it and plugging it back when when I want to use it.
I changed my Apple Tv from 4K to 1080P today being the last day of the month I’m down to 798 GB, 75% of the time my Apple TV sat idle. I love my Apple TV 4K but its not worth 300gb sitting idle.
This is a user forum, Apple is not reading this. Take the unit to Apple for testing.
We have used 75% of our data and we are only 1/2 way through the month. Usually we use that much in a month. Only change is Appletv 4K we got with directtv now also...
Apple TV data usage
