Magic mouse no longer works in Windows 10 Bootcamp

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Level 1

18 points

Magic mouse no longer works in Windows 10 Bootcamp

This used to work perfectly before the, forced, Fall creators update 2017.

Now my magic mouse does not work at all when I boot in to Windows 10. In settings it says it's paired. I can get it to work by turning Bluetooth off then back on. The mouse will then re-pair and work but only if I constantly keep it active. As soon as I stop moving it for more than 3 or 4 seconds it ceases to work again until I turn Bluetooth off then back on again.

I'm thinking this is probably a bug in Windows introduced in the last update but any help would be appreciated.

Posted on Feb 19, 2018 3:53 AM

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Answer 1

Loner T

Level 9

59,536 points

Feb 19, 2018 5:25 AM in response to jayhouse

Check that

Bluetooth and WiFi Collaboration are enabled and
Windows is not allowed to turn off the device to save power.

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Answer 2

jayhouse Author

Level 1

18 points

Feb 19, 2018 5:26 AM in response to Loner T

Thanks. It looks like only disallowing Windows to turn off the Bluetooth radio was all that was required.

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Answer 3

Feb 20, 2018 5:28 AM in response to Loner T

How do you access the Device Manager in the Windows 10 partition of a Bootcamp Mac when the mouse does not work? I am not using the mac to write this, but a separate Windows 10 p.c. and I cannot even find where you access the Bluetooth settings within Device Manager either, so are there different settings options on the Windows 10 part of a Bootcamp Mac compared to an ordinary Windows 10 p.c? Any help with both these points would be greatly appreciated!

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Answer 4

Loner T

Level 9

59,536 points

Feb 20, 2018 9:39 AM in response to BarlowBoxo

BarlowBoxo wrote:

How do you access the Device Manager in the Windows 10 partition of a Bootcamp Mac when the mouse does not work?

Can you use a wired USB mouse?

BarlowBoxo wrote:

I am not using the mac to write this, but a separate Windows 10 p.c. and I cannot even find where you access the Bluetooth settings within Device Manager either, so are there different settings options on the Windows 10 part of a Bootcamp Mac compared to an ordinary Windows 10 p.c? Any help with both these points would be greatly appreciated!

If you use a wired mouse, then the Windows Device Manager works identically on a PC and a Mac.

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Answer 5

Loner T

Level 9

59,536 points

Feb 19, 2018 9:10 AM in response to jayhouse

Excellent. Please remember to back up Windows and create a Windows System Restore Point.

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Magic mouse no longer works in Windows 10 Bootcamp

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