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Apple Hardware Test Error Code 4MEM/9/4000000: 082525818

While trying to install the latest macOS High Sierra public beta update (10.3.4), a message came up saying that the it could not be installed & that an error occurred while installing. I ran the Apple Hardware Test & got this error: 4MEM/9/4000000: 0x82525818. I cannot find any information on this code. I ran DiskUtility from a bootable USB & there are no disk errors (SSD). Every time I try to reboot, it tries to install the update & stops.

I have 2 questions: 1) what does that error code indicate? & 2) how can I stop the update from installing without restoring from a Time Machine backup or reinstalling from the USB drive?

MacBook Pro, macOS High Sierra (10.13.3), null

Posted on Feb 21, 2018 2:13 PM

Reply
4 replies

Feb 21, 2018 4:41 PM in response to rawdvm

Your Mac supports exactly what you have in it, two 8GB modules, one in each of its two slots.


You should not be running Faster or Slower modules in your very fussy MacBook Pro other than these:


RAM Type: PC3-10600 DDR3 Min. RAM Speed: 1333 MHz



Details: Supports 1333 MHz PC3-10600 DDR3 SDRAM.

from:

https://everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i7-2.2-15- early-2011-unibody-thunderbolt-specs.htm…


If you have modules with a Vendor sticker on them, they may have a lifetime warranty. Contact the Vendor for replacements. Their sticker is the only "proof of purchase" you should need. (Advance Replacement may be available if you guarantee the return of the old modules with a credit card number.)

Feb 21, 2018 4:51 PM in response to rawdvm


2) how can I stop the update from installing without restoring from a Time Machine backup or reinstalling from the USB drive?


Unfortunately, your non-disclosure agreement and the ToU here prevent us from being able to discuss anything beta related, so we cannot help with anything but the RAM issue which could be failed RAM, incorrectly seated modules, etc. You can either take it to a Genius Bar for another test and/or replace the modules.

Apple Hardware Test Error Code 4MEM/9/4000000: 082525818

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