CarPlay not working after 11.2.6 update

Updated iOS to 11.2.6 and now my carplay is not working in my Kia Soul.

When I connect using the phone cable it says ipod connected. Doesn't see the phone, can't do anything!

Help. I don't know how to downgrade to 11.2.5. I have never had issue with any update until now.

iPhone SE, iOS 11.2.6

Posted on Feb 21, 2018 8:42 PM

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Posted on Feb 26, 2018 9:55 AM

I deleted CarPlay off my phone and did a full reboot. I also unpaired the blue tooth from my car dash under the settings menu, and erased all information related to my car. Started the car again, and plugged the iPhone into the USB port. It recognized my Kia MOTORS (had to click accept) as well as - now it also says, HANDSFREE - something that wasn't on my previous iOS versions. The next day when I got in the car it didn't recognize the phone like it did before when the car starts up, so I checked the blue tooth and had to click something (sorry I should have written it down) to remember this phone. Now it works great. Also make sure you don't have a dud cable. One of the iphone cables I was using had a little black tick on one of the pins that goes into the phone - this is a blown cable and may not connect properly. Got a new cable and all work well.

Seems like for 11.2.6 on some phones, you need to delete all carplay information and then re-add the phone.

48 replies

Mar 25, 2018 2:29 PM in response to smellieboy

Changed the voice on Siri. Still No CarPlay On my 2018 Colorado. Turned off the Bluetooth connection to my phone (on the car) and went back to one of my previous cables, now it works with my SE running 11.2.6, but not with my wife’s 5s running 10.3.3. So at least one phone works......for now! I think turning off the Bluetooth connection if you are using the USB cable may be worth a shot.

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CarPlay not working after 11.2.6 update

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