EtreCheck version: 4.0.4 (4A150)
Report generated: 2018-02-28 14:20:52
Download EtreCheck from https://etrecheck.com
Runtime: 3:39
Performance: Good
Problem: Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Heavy RAM usage - This machine is using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro Model: MacBookPro11,1
1 2.4 GHz Intel Core i5 (i5-4258U) CPU: 2-core
8 RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 ok
BANK 1/DIMM0
4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 930
Video Information:
Intel Iris - VRAM: 1536 MB
Color LCD 2560 x 1600
Drives:
disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 250.14 GB
disk1s1 - Macintosh HD (APFS) 250.14 GB 224.83 GB
disk1s2 - Preboot (APFS) [APFS Preboot] 250.14 GB 19 MB
disk1s3 - Recovery (APFS) [Recovery] 250.14 GB 510 MB
disk1s4 - VM (APFS) [APFS VM] 250.14 GB 4.30 GB
Mounted Volumes:
disk1s1 - Macintosh HD 250.14 GB (20.37 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 250.14 GB (20.37 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 5 days
System Load: 2.52 (1 min ago) 2.53 (5 min ago) 2.69 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.googlecode.munki.MunkiStatus.plist
Executable: /Applications/Managed Software Center.app/Contents/Resources/MunkiStatus.app/Contents/MacOS/MunkiStatus
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-install.plist
Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --installwithnologout
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.googlecode.munki.ManagedSoftwareCenter.plist
Executable: /usr/local/munki/launchapp -a /Applications/Managed Software Center.app
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.ibm.ibm-registration.plist
Executable: /Library/PreferencePanes/IBM Registration.prefPane/Contents/Resources/uploader/regcheck.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-manualcheck.p list
Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --manualcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist
Executable: /opt/cisco/hostscan/bin/ciscod -d
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.googlecode.munki.managedsoftwareupdate-loginwindow.pl ist
Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --logoutinstall
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-check.plist
Executable: /usr/local/munki/supervisor --delayrandom 1800 --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.googlecode.munki.logouthelper.plist
Executable: /usr/local/munki/logouthelper
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Applications/Parallels Access.app
[Loaded] prl_virtual_hid.kext (1.0.3 - SDK 10.9)
[Loaded] prl_virtual_sound.kext (1.0.36 - SDK 10.6)
/Applications/Parallels Desktop.app
[Not Loaded] prl_hypervisor.kext (12.2.0 415** - SDK 10.9)
[Not Loaded] prl_netbridge.kext (12.2.0 415** - SDK 10.9)
[Not Loaded] prl_usb_connect.kext (12.2.0 415** - SDK 10.9)
[Not Loaded] prl_vnic.kext (12.2.0 415** - SDK 10.9)
/Applications/VMware Fusion.app
[Not Loaded] VMwareVMCI.kext (8.1.0)
[Not Loaded] vmioplug.kext (8.1.0)
[Not Loaded] vmnet.kext (8.1.0)
[Not Loaded] vmmon.kext (8.1.0)
[Not Loaded] vsockets.kext (8.1.0)
/Library/Application Support/Avast/components/fileshield/signed
[Not Loaded] AvastFileShield.kext (3.0.0 - SDK 10.9)
/Library/Application Support/Avast/components/proxy/signed
[Not Loaded] AvastPacketForwarder.kext (2.1 - SDK 10.11)
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (12.8.1 - SDK 10.9)
/Library/Extensions
[Not Loaded] VirtualPCNetworking.kext (7.0.1)
[Not Loaded] VirtualPCOSServices.kext (7.0.1)
/System/Library/Extensions
[Not Loaded] MicrosoftMouse.kext (8.2)
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[Not Loaded] MicrosoftMouseBluetooth.kext (8.2)
[Not Loaded] MicrosoftMouseUSB.kext (8.2)
Startup Items:
VirtualPCOSServices Path: /Library/StartupItems/VirtualPCOSServices
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 173 Apple tasks |
[Running] | 110 Apple tasks |
System Launch Daemons:
[Not Loaded] | 38 Apple tasks |
[Loaded] | 178 Apple tasks |
[Running] | 116 Apple tasks |
Launch Agents:
[Not Loaded] | com.googlecode.munki.MunkiStatus.plist (? 7062a790 - installed 2014-10-24) |
[Not Loaded] | com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (? 82e03ff8 - installed 2015-02-14) |
[Other] | com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2016-10-24) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-25) |
[Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-05-02) |
[Loaded] | com.googlecode.munki.ManagedSoftwareCenter.plist (? fe54bd43 - installed 2015-02-14) |
[Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2016-05-02) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-08-03) |
[Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-01-11) |
[Loaded] | com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Parallels, Inc. - installed 2017-05-09) |
[Loaded] | com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-01-11) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Running] | com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2018-01-11) |
[Loaded] | com.oracle.java.Java-Updater.plist (? ebac3011 - installed 2014-12-18) |
[Loaded] | com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2015-01-17) |
Launch Daemons:
[Loaded] | com.googlecode.munki.managedsoftwareupdate-check.plist (? 71bf7c8f - installed 2015-02-14) |
[Running] | com.parallels.mobile.dispatcher.launchdaemon.plist (Parallels, Inc. - installed 2017-05-09) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-12) |
[Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2016-05-02) |
[Loaded] | com.parallels.mobile.kextloader.launchdaemon.plist (Apple, Inc. - installed 2018-01-19) |
[Running] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-10-29) |
[Running] | com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 - installed 2014-10-16) |
[Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-05-02) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2014-12-18) |
[Loaded] | com.googlecode.munki.logouthelper.plist (? 602fb6d0 - installed 2015-02-14) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Loaded] | com.macpaw.CleanMyMac3.Agent.plist (? 7f4ba9a8 - installed 2017-07-08) |
[Running] | com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2014-10-16) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) |
[Loaded] | com.googlecode.munki.managedsoftwareupdate-install.plist (? 3e127259 - installed 2015-02-14) |
[Loaded] | com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-01-11) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) |
[Running] | BESAgentDaemon.plist (International Business Machines Corp.(Tivoli) - installed 2017-12-14) |
[Loaded] | com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (? 673e506d - installed 2015-02-14) |
User Launch Agents:
[Other] | com.amazon.music.startup.plist (? 0 - installed ) |
[Loaded] | com.parallels.mobile.startgui.launchagent.plist (Parallels, Inc. - installed 2017-04-26) |
[Other] | com.bluejeans.app.detector.plist (? 0 - installed ) |
[Other] | com.wondershare.TunesGoHelper.plist (Wondershare Software Co., Ltd - installed 2017-09-11) |
[Loaded] | com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-12-01) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-12-01) |
[Loaded] | com.ibm.ibm-registration.plist (? 0 - installed 2014-09-24) |
[Running] | com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2017-09-05) |
[Loaded] | com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-05-30) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-25) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-08-03) |
[Loaded] | com.nchsoftware.mixpad.schedule.LikeSurvey.plist (? 0 - installed ) |
User Login Items:
PCClient Application
(/Applications/PCClient.app)
iTunesHelper Application (Apple, Inc. - installed 2018-01-23)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Wondershare TunesGo Helper Application (Wondershare Software Co., Ltd
(~/Library/Application Support/Wondershare TunesGo/Wondershare TunesGo Helper.app)
Skype for Business Application (Skype Communications S.a.r.l
(/Applications/Skype for Business.app)
ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-01-05)
(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
Internet Plug-ins:
MeetingJoinPlugin: 1.0 (installed 2018-02-12)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
JavaAppletPlugin: Java 8 Update 31 (installed 2017-11-28)
AnyMeeting_v1.6: AnyMeeting_v1.6 1.6 (installed 2013-11-07)
dfacplug: 6.40 (installed 2013-12-31)
AdobeAAMDetect: 3.0.0.0 (installed 2016-10-29)
Silverlight: 5.1.41212.0 (installed 2016-04-15)
QuickTime Plugin: 7.7.3 (installed 2018-01-23)
CitrixICAClientPlugIn: 12.8.1 (installed 2018-01-21)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-12)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
nplogmeonce: LogmeOnce 6.2.0 (installed 2017-09-14)
User Internet Plug-ins:
WebEx64: 1.1.0 (installed 2017-07-12)
ZoomUsPlugIn: 4.1.20199.0205 (installed 2018-02-08)
ATTConnectEventEntry: 11.6.217 (installed 2016-03-18)
Safari Extensions:
3rd Party Preference Panes:
IBM Print (installed 2015-05-15)
IBM Registration (installed 2014-10-08)
Java (installed 2014-12-18)
Microsoft Mouse (installed 2014-07-10)
PrintOptionPane (installed 2014-06-10)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 97 |
Opera Helper (9) | Opera Software ASA | 16 |
trustd (3) | Apple | 15 |
fud | Apple | 9 |
Microsoft Outlook | Microsoft Corporation | 8 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
Google Chrome Helper (39) | Google, Inc. | 2.32 GB |
kernel_task | Apple | 1.05 GB |
mdworker (24) | Apple | 416 MB |
system_profiler (2) | Apple | 365 MB |
Opera Helper (9) | Opera Software ASA | 309 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 1.57 GB | 10 MB |
netbiosd | Apple | 567 MB | 4 MB |
apsd | Apple | 76 KB | 80 KB |
Opera | 62 KB | 94 KB |
SystemUIServer | Apple | 0 B | 1 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
Opera Helper (9) | Opera Software ASA | 8 |
Microsoft Outlook | Microsoft Corporation | 1 |
Opera | 1 |
Google Chrome Helper (39) | Google, Inc. | 1 |
hidd | Apple | 1 |
Virtual Memory Information:
Available RAM | 1.49 GB |
Free RAM | 19 MB |
Used RAM | 6.51 GB |
Cached files | 1.47 GB |
Swap Used | 1.39 GB |
Software Installs (past 30 days):
Name | Version | Install Date |
Pocket | 1.7.1 | 2018-02-07 |
IBM BigFix 9.5.8.38 | 9.5.8.38 | 2018-02-15 |
Spark | 1.5.8 | 2018-02-22 |
Quip | 5.2.31 | 2018-02-23 |
Bear | 1.4.3 | 2018-02-26 |
OneDrive | 17.005.0107 | 2018-02-26 |
Evernote | 7.0.1 | 2018-02-26 |
Clean up:
/Library/LaunchDaemons/com.macpaw.CleanMyMac3.Agent.plist
/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac3.Agent
Executable not found
/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
Executable not found
~/Library/LaunchAgents/com.amazon.music.startup.plist
/Applications/Amazon Music.app/Contents/MacOS/Amazon Music
Executable not found
~/Library/LaunchAgents/com.nchsoftware.mixpad.schedule.LikeSurvey.plist
/private/var/folders/l3/_2kwxld902s96clgc_hmjsy40000gn/T/AppTranslocation/159E32 8D-E583-4420-B3D0-CC5F550BC7AA/d/MixPad.app/Contents/MacOS/MixPad
Executable not found
~/Library/LaunchAgents/com.bluejeans.app.detector.plist
~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh
Executable not found
Diagnostics Information (past 7 days):
2018-02-28 10:20:20 mds Crash
0x700000def000 getattrlist returned parent id 2 for 2 0x7000003b3000 getattrlist returned parent id 2 for 2 Initializing |
2018-02-28 10:07:56 coreservicesd CPU
2018-02-27 12:43:47 fud Crash
2018-02-23 11:58:21 Last Shutdown Cause: 3 - Hard shutdown
End of report