User profile for user: weskidd
weskidd Author
User level: Level 1
5 points

Very slow iMac - etrecheck results poor

Hi,


I have had issues with my iMac since I bought it and nothing seems to make it better. Should've stayed with my mac mini! I ran etrecheck and I'm hoping someone will spot the culprit/s. Thanks for the help


EtreCheck version: 3.4.6 (460)

Report generated 2018-03-03 11:28:33

Download EtreCheck from https://etrecheck.com

Runtime: 10:29

Performance: Poor


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information: ⓘ

iMac (21.5-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac16,1

1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac

iCloud Quota: 76.96 GB available


Video Information: ⓘ

Intel HD Graphics 6000 - VRAM: 1536 MB

iMac 1920 x 1080


Disk Information: ⓘ

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (713.01 GB free)

(disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

USB30Bus

Western Digital My Passport 25E3

My Passport 25E3 disk1: (2 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

My Passport for Mac (disk1s2 - Journaled HFS+) /Volumes/My Passport for Mac : 2.00 TB (1.21 TB free)

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Turtle Beach Turtle Beach PLa Headset


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


System Software: ⓘ

macOS High Sierra 10.13.3 (17D102) - Time since boot: about one day


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.leapfrog.driver.LfConnectDriver (8854) [Lookup]


System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 161 Apple tasks

[running] 103 Apple tasks

[killed] 18 Apple tasks

18 processes killed due to insufficient RAM


System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 170 Apple tasks

[running] 107 Apple tasks

[killed] 16 Apple tasks

16 processes killed due to insufficient RAM


Launch Agents: ⓘ

[not loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-22) [Lookup]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2016-12-25) [Lookup]

[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-12-30) [Lookup]

[running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae 7c7c580b - installed 2010-08-01) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.hp.help.tocgenerator.plist (? 11d191c4 a5335bcc - installed 2014-11-02) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-28) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? d18031f2 1a4bf56e - installed 2018-01-22) [Lookup]


Launch Daemons: ⓘ

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-22) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) [Lookup]

[loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2017-07-17) [Lookup]

[loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2016-11-22) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-01-07) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-28) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-12-19) [Lookup]

[loaded] com.surfeasy.ShieldService.plist (SurfEasy Inc - installed 2017-01-20) [Lookup]

[running] me.hide.osxhelper.plist (EVENTURE LTD. - installed 2017-10-05) [Lookup]

[loaded] net.sourceforge.MonolingualHelper.plist (ti und m AG - installed 2015-08-03) [Lookup]


User Launch Agents: ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-03-01) [Lookup]

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2009-12-17)

[loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2017-07-17) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2018-03-02) [Lookup]


User Login Items: ⓘ

EvernoteHelper SMLoginItem - Hidden (Apple, Inc. - installed 2018-03-01)

(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)


Internet Plug-ins: ⓘ

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-22) Check version

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-07) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-02-01)

Flash Player: 28.0.0.161 (installed 2018-02-07) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2016-12-25) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2016-12-25) [Lookup]

Silverlight: 5.1.20513.0 (installed 2016-12-25) [Lookup]

Unity Web Player: UnityPlayer version 4.3.5f1 (installed 2016-12-25) [Lookup]

iPhotoPhotocast: 7.0 (installed 2016-12-25)


User internet Plug-ins: ⓘ

NPRoblox: 1, 2, 8, 25 (installed 2015-09-26) [Lookup]


Safari Extensions: ⓘ

[not loaded] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

[enabled] Dashlane - Dashlane Inc. - http://www.dashlane.com (installed 2018-02-10)


3rd Party Preference Panes: ⓘ

Flash Player (installed 2018-02-01) [Lookup]

Java (installed 2018-01-22) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 286.33 GB

Destinations:

My Passport for Mac [Local]

Total size: 2.00 TB

Total number of backups: 59

Oldest backup: 12/19/17, 5:39 PM

Last backup: 3/3/18, 10:26 AM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 286.33 GB X 3)


Top Processes by CPU: ⓘ

20% sandboxd

14% tar

10% WindowServer

7% kernel_task

6% Safari


Top Processes by Memory: ⓘ

803 MB kernel_task

726 MB com.apple.WebKit.WebContent

389 MB com.apple.WebKit.WebContent

353 MB com.apple.WebKit.WebContent

353 MB com.apple.WebKit.WebContent


Top Processes by Network Use: ⓘ

Input Output Process name

11 MB 809 KB mDNSResponder

449 KB 74 KB com.apple.WebKit.Networking

282 KB 91 KB Mail

208 KB 127 KB Spotify

88 KB 38 KB netbiosd


Top Processes by Energy Use: ⓘ

16.86 WindowServer

14.18 Safari

10.02 tar

6.28 com.apple.WebKit.WebContent


Virtual Memory Information: ⓘ

1.75 GB Available RAM

17 MB Free RAM

6.25 GB Used RAM

1.73 GB Cached files

3.72 GB Swap Used


Software installs (last 30 days): ⓘ

Adobe Flash Player: (installed 2018-02-07)

Evernote: 6.13.3 (installed 2018-02-10)

Evernote: 7.0.1 (installed 2018-02-26)

Epson Low Ink Reminder: (installed 2018-02-28)

Epson Scanner Monitor: (installed 2018-02-28)

Epson Event Manager: (installed 2018-02-28)

TweetDeck: 3.9.889 (installed 2018-03-01)

Photos Duplicate Cleaner: 1.9 (installed 2018-03-01)

Evernote: 7.0.2 (installed 2018-03-01)

Tweetbot: 2.5.4 (installed 2018-03-02)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events): ⓘ

2018-03-03 08:12:28 com.apple.WebKit.WebContent High CPU use [Open] [Details]

2018-03-02 06:14:03 Last shutdown cause: 0 - Power loss

2018-03-01 09:48:35 Spotify.app Hang [Open]

2018-03-01 08:59:17 mdworker Crash [Open]

Cause: import fstype:hfs fsflag:480D000 flags:240000005E diag:0 isXCode:0 uti:com.adobe.pdf plugin:/Library/Spotlight/PDF.mdimporter - find suspect file using: sudo mdutil -t 6193007

iMac (21.5-inch, Late 2015), macOS High Sierra (10.13.3)

Posted on Mar 3, 2018 8:43 AM

Reply
Question marked as Top-ranking reply
User profile for user: MichelPM
MichelPM
User level: Level 10
81,525 points

Posted on Mar 4, 2018 8:00 AM

Newer Mac OSes use close to 8 GBs of RAM, now.

macOS High Sierra is probably using a good chunk of your available RAM!

You cannot install more RAM into this year and model iMac as it is soldered onto the logic board in the 21 inch screen models


Here's the BIG issues with all, but the topped out, 2013-2015, slimline, 21 inch screen iMac.

The 2013-2015 slim profile 21 inch screen iMacs that Apple had offered are, IMSO, "downgrades" from the previous 2009 thru 2011 21 inch iMacs models.

The 2013-2015 slim profile, "slimline", 21 inch screen model iMac are, basically, sealed up, glued up, basic computing appliances, now, with only the "top of the line" with all the top options (top i7 CPU, 16 GBs of RAM, 256 or 512 SSD) being the only viable option to use as a standard to medium professional grade, work related, iMac with just enough power for professional and creative use.

There is nothing in the 2013-2015, 21 inch screen iMacs the is user upgradeable OR serviceable, any longer.


Slower laptop 5400 RPM hard drive/fusion drives, limited RAM (the 2010, 2011 i5 CPU models and higher could take up to 32 GBs of RAM).

These 2012-2015 slimline 21 inch screen iMacs are limited to just 16 GBs of RAM.



Slower 5400 RPM laptop standard/style hard drives are 33% slower than the equivalent storage size in a "desktop standard" 7200 RPM hard drive.

This means 33% slower read/writes to the drive, in addition to other system delays.

The slower 5400 RPM laptop grade hard drive IS THE biggest bottleneck in the 2013-2015, 21 inch screen iMac models!


Also, like laptop models, these older 2013-2015, 21 inch screen iMacs no longer use dedicated, discreet and independent GPUs.

These older slimline 21 inch screen iMacs use the "so-called" integrated (soldered) Intel Iris ”Pro" GPUs, now!

Meaning that in any of the newer 21 inch screen model iMacs, if you get one with the max 16 GBs of RAM, a little bit to quite a bit of that installed RAM is being used for the GPU's VRAM!

Meaning that the GPUs in these newer 21 inch screen model iMacs is stealing away physical RAM, for use by the GPU, for the GPU's VRAM, that could be needed for any other possible RAM intensive tasks depending on the apps being used or what combination of apps is being used together.

The GPU will automatically steal whatever the amount of physical RAM the the GPU needs for any type GPU related task.


This would not be as big an issue if you could install more than 16 GBs (which there is no way to do this in these 2013-2015 , 21 inch screen iMacs as Apple has soldered every single component to the logic board).



The 2012-2015 baseline 21 inch screen iMac models only come with 8 GBs of RAM standard.

New versions of the Mac OS need a base MINIMUM RAM of 8 GBs, now.

So, 8 GBs of RAM is really not enough RAM to run both the OS AND any additional applications.

Especially the type of applications that are SERIOUS hardware resource intensive!


To get a better performing iMac, now, you would have to spend the money for all of the top end options for the new 21 inch screen model iMacs to ensure better longevity and "futureproofing"


OR


You would really have to graduate up to the more expensive 27 inch screen iMacs that still have 7200 RPM hard drives/fusion drives, independent GPUs and user installable/upgradeable RAM.


I am NOT a big fan of these 2013-2015, 21 inch screen iMac models, at all!

Other than a top shelf version 21 inch screen model, the other 21 inch screen model options are like a Mac Mini with a screen, now, or like a laptop/desktop hybrid, sealed up appliance.



To greatly improve the speed and performance of your 2015, 21 inch screen iMac, you are going to have to spend some significant more cash for this to happen.



My solution is to go the less difficult plug and play (somewhat) route.

Purchase an externally enclosed USB 3.0 or Thunderbolt connected SSD.

Format the SSD for Mac OS extended (journaled) with GUID partition scheme and then purchase data cloning software, like Bombich Software's CarbonCopyCloner or Shirt Pocket's SuperDuper to make a bootable clone of your current system to the SSD and boot and run your iMac, exclusively from the externally connected and enclosed SSD.

Your iMac will run A WHOLE LOT FASTER from an externally connected and enclosed SSD!

You can either opt to use your internal iMac's hard drive to just store data OR purchase, yet, another external USB 3.0 or Thunderbolt connected 7200 RPM mechanically spinning hard drive to use as your primary data storage and data backup.

If you are from the U.S., here is a good Mac/Apple source for external SSDs and standard 7200 RPM hard drives here.


https://eshop.macsales.com/shop/external-storage



You can call them to speak with a sales/technical rep or contact by email



Your RAM and GPU are still problematic in these 2013-2015, 21 inch screen iMacs, though.

There is nothing to be done with that!



Good Luck to You!

View in context

Similar questions

9 replies
Question marked as Top-ranking reply
User profile for user: MichelPM
MichelPM
User level: Level 10
81,525 points

Mar 4, 2018 8:00 AM in response to weskidd

Newer Mac OSes use close to 8 GBs of RAM, now.

macOS High Sierra is probably using a good chunk of your available RAM!

You cannot install more RAM into this year and model iMac as it is soldered onto the logic board in the 21 inch screen models


Here's the BIG issues with all, but the topped out, 2013-2015, slimline, 21 inch screen iMac.

The 2013-2015 slim profile 21 inch screen iMacs that Apple had offered are, IMSO, "downgrades" from the previous 2009 thru 2011 21 inch iMacs models.

The 2013-2015 slim profile, "slimline", 21 inch screen model iMac are, basically, sealed up, glued up, basic computing appliances, now, with only the "top of the line" with all the top options (top i7 CPU, 16 GBs of RAM, 256 or 512 SSD) being the only viable option to use as a standard to medium professional grade, work related, iMac with just enough power for professional and creative use.

There is nothing in the 2013-2015, 21 inch screen iMacs the is user upgradeable OR serviceable, any longer.


Slower laptop 5400 RPM hard drive/fusion drives, limited RAM (the 2010, 2011 i5 CPU models and higher could take up to 32 GBs of RAM).

These 2012-2015 slimline 21 inch screen iMacs are limited to just 16 GBs of RAM.



Slower 5400 RPM laptop standard/style hard drives are 33% slower than the equivalent storage size in a "desktop standard" 7200 RPM hard drive.

This means 33% slower read/writes to the drive, in addition to other system delays.

The slower 5400 RPM laptop grade hard drive IS THE biggest bottleneck in the 2013-2015, 21 inch screen iMac models!


Also, like laptop models, these older 2013-2015, 21 inch screen iMacs no longer use dedicated, discreet and independent GPUs.

These older slimline 21 inch screen iMacs use the "so-called" integrated (soldered) Intel Iris ”Pro" GPUs, now!

Meaning that in any of the newer 21 inch screen model iMacs, if you get one with the max 16 GBs of RAM, a little bit to quite a bit of that installed RAM is being used for the GPU's VRAM!

Meaning that the GPUs in these newer 21 inch screen model iMacs is stealing away physical RAM, for use by the GPU, for the GPU's VRAM, that could be needed for any other possible RAM intensive tasks depending on the apps being used or what combination of apps is being used together.

The GPU will automatically steal whatever the amount of physical RAM the the GPU needs for any type GPU related task.


This would not be as big an issue if you could install more than 16 GBs (which there is no way to do this in these 2013-2015 , 21 inch screen iMacs as Apple has soldered every single component to the logic board).



The 2012-2015 baseline 21 inch screen iMac models only come with 8 GBs of RAM standard.

New versions of the Mac OS need a base MINIMUM RAM of 8 GBs, now.

So, 8 GBs of RAM is really not enough RAM to run both the OS AND any additional applications.

Especially the type of applications that are SERIOUS hardware resource intensive!


To get a better performing iMac, now, you would have to spend the money for all of the top end options for the new 21 inch screen model iMacs to ensure better longevity and "futureproofing"


OR


You would really have to graduate up to the more expensive 27 inch screen iMacs that still have 7200 RPM hard drives/fusion drives, independent GPUs and user installable/upgradeable RAM.


I am NOT a big fan of these 2013-2015, 21 inch screen iMac models, at all!

Other than a top shelf version 21 inch screen model, the other 21 inch screen model options are like a Mac Mini with a screen, now, or like a laptop/desktop hybrid, sealed up appliance.



To greatly improve the speed and performance of your 2015, 21 inch screen iMac, you are going to have to spend some significant more cash for this to happen.



My solution is to go the less difficult plug and play (somewhat) route.

Purchase an externally enclosed USB 3.0 or Thunderbolt connected SSD.

Format the SSD for Mac OS extended (journaled) with GUID partition scheme and then purchase data cloning software, like Bombich Software's CarbonCopyCloner or Shirt Pocket's SuperDuper to make a bootable clone of your current system to the SSD and boot and run your iMac, exclusively from the externally connected and enclosed SSD.

Your iMac will run A WHOLE LOT FASTER from an externally connected and enclosed SSD!

You can either opt to use your internal iMac's hard drive to just store data OR purchase, yet, another external USB 3.0 or Thunderbolt connected 7200 RPM mechanically spinning hard drive to use as your primary data storage and data backup.

If you are from the U.S., here is a good Mac/Apple source for external SSDs and standard 7200 RPM hard drives here.


https://eshop.macsales.com/shop/external-storage



You can call them to speak with a sales/technical rep or contact by email



Your RAM and GPU are still problematic in these 2013-2015, 21 inch screen iMacs, though.

There is nothing to be done with that!



Good Luck to You!

Reply
User profile for user: etresoft
etresoft
User level: Level 9
56,326 points

Mar 3, 2018 5:29 PM in response to weskidd

Hello weskidd,

Your machine was restarted only a day ago and you've already exhausted your RAM, with 3.72 GB in swap. That is unusual. You also have some unusual "sandboxd" and "tar" processes taking your CPU. Maybe run Activity Monitor, locate those processes, click the "i" inspector and see if you can determine what app is running them.

Reply
User profile for user: etresoft
etresoft
User level: Level 9
56,326 points

Mar 3, 2018 5:29 PM in response to weskidd

It is better. But it is still using a suspiciously large amount of RAM. You restarted the machine an hour ago and yet you already have 6 GB of RAM used. I don't see any obvious cause. What apps were you using since restarting? EtreCheck only looks at apps running in the background. If you have been heavily using the machine since restarting, then it may be fine.

Reply
User profile for user: weskidd
weskidd Author
User level: Level 1
5 points

Mar 3, 2018 12:37 PM in response to weskidd

I forgot to include the updated EtreCheck...looks better, right?


EtreCheck version: 3.4.6 (460)

Report generated 2018-03-03 15:36:29

Download EtreCheck from https://etrecheck.com

Runtime: 4:19

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information: ⓘ

iMac (21.5-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac16,1

1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac

iCloud Quota: 76.96 GB available


Video Information: ⓘ

Intel HD Graphics 6000 - VRAM: 1536 MB

iMac 1920 x 1080


Disk Information: ⓘ

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (718.79 GB free)

Recovery HD (disk0s3 - HFS+) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

USB30Bus

Western Digital My Passport 25E3

My Passport 25E3 disk1: (2 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

My Passport for Mac (disk1s2 - Journaled HFS+) /Volumes/My Passport for Mac : 2.00 TB (1.21 TB free)

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Turtle Beach Turtle Beach PLa Headset


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


System Software: ⓘ

macOS High Sierra 10.13.3 (17D102) - Time since boot: about one hour


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.leapfrog.driver.LfConnectDriver (8854) [Lookup]


System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 177 Apple tasks

[running] 105 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 187 Apple tasks

[running] 106 Apple tasks


Launch Agents: ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-22) [Lookup]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2016-12-25) [Lookup]

[loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-12-30) [Lookup]

[running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-02-28) [Lookup]

[running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae 7c7c580b - installed 2010-08-01) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.hp.help.tocgenerator.plist (? 11d191c4 a5335bcc - installed 2014-11-02) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-28) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? d18031f2 1a4bf56e - installed 2018-01-22) [Lookup]


Launch Daemons: ⓘ

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-22) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) [Lookup]

[loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2017-07-17) [Lookup]

[loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2016-11-22) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-01-07) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-28) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-12-19) [Lookup]

[loaded] com.surfeasy.ShieldService.plist (SurfEasy Inc - installed 2017-01-20) [Lookup]

[running] me.hide.osxhelper.plist (EVENTURE LTD. - installed 2017-10-05) [Lookup]

[loaded] net.sourceforge.MonolingualHelper.plist (ti und m AG - installed 2015-08-03) [Lookup]


User Launch Agents: ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-03-01) [Lookup]

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2009-12-17)

[loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2017-07-17) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2018-03-02) [Lookup]


User Login Items: ⓘ

EvernoteHelper SMLoginItem - Hidden (Apple, Inc. - installed 2018-03-01)

(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)


Internet Plug-ins: ⓘ

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-01-22) Check version

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-07) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-02-01)

Flash Player: 28.0.0.161 (installed 2018-02-07) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2016-12-25) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2016-12-25) [Lookup]

Silverlight: 5.1.20513.0 (installed 2016-12-25) [Lookup]

Unity Web Player: UnityPlayer version 4.3.5f1 (installed 2016-12-25) [Lookup]

iPhotoPhotocast: 7.0 (installed 2016-12-25)


User internet Plug-ins: ⓘ

NPRoblox: 1, 2, 8, 25 (installed 2015-09-26) [Lookup]


Safari Extensions: ⓘ

[not loaded] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

[enabled] Dashlane - Dashlane Inc. - http://www.dashlane.com (installed 2018-02-10)


3rd Party Preference Panes: ⓘ

Flash Player (installed 2018-02-01) [Lookup]

Java (installed 2018-01-22) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 280.56 GB

Destinations:

My Passport for Mac [Local]

Total size: 2.00 TB

Total number of backups: 59

Oldest backup: 12/19/17, 5:39 PM

Last backup: 3/3/18, 3:21 PM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 280.56 GB X 3)


Top Processes by CPU: ⓘ

9% mds_stores

8% Activity Monitor

7% Mail

6% WindowServer

6% kernel_task


Top Processes by Memory: ⓘ

882 MB Safari

687 MB kernel_task

446 MB com.apple.WebKit.WebContent

402 MB com.apple.WebKit.WebContent

360 MB com.apple.WebKit.WebContent


Top Processes by Network Use: ⓘ

Input Output Process name

4 MB 247 KB com.apple.WebKit.Networking

2 MB 10 KB Tweetbot

709 KB 521 KB Mail

348 KB 65 KB mDNSResponder

15 KB 11 KB cloudd


Top Processes by Energy Use: ⓘ

15.98 WindowServer

15.84 com.apple.WebKit.WebContent

9.56 Tweetbot

7.88 Mail


Virtual Memory Information: ⓘ

1.92 GB Available RAM

16 MB Free RAM

6.08 GB Used RAM

1.91 GB Cached files

0 B Swap Used


Software installs (last 30 days): ⓘ

Adobe Flash Player: (installed 2018-02-07)

Evernote: 6.13.3 (installed 2018-02-10)

Evernote: 7.0.1 (installed 2018-02-26)

Epson Low Ink Reminder: (installed 2018-02-28)

Epson Scanner Monitor: (installed 2018-02-28)

Epson Event Manager: (installed 2018-02-28)

TweetDeck: 3.9.889 (installed 2018-03-01)

Photos Duplicate Cleaner: 1.9 (installed 2018-03-01)

Evernote: 7.0.2 (installed 2018-03-01)

Tweetbot: 2.5.4 (installed 2018-03-02)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events): ⓘ

2018-03-03 13:56:18 Last shutdown cause: 0 - Power loss

2018-03-03 13:48:01 System Preferences.app Hang [Open]

2018-03-03 13:45:39 OnyX.app Hang [Open]

2018-03-03 08:12:28 com.apple.WebKit.WebContent High CPU use [Open] [Details]

2018-03-01 09:48:35 Spotify.app Hang [Open]

2018-03-01 08:59:17 mdworker Crash [Open]

Cause: import fstype:hfs fsflag:480D000 flags:240000005E diag:0 isXCode:0 uti:com.adobe.pdf plugin:/Library/Spotlight/PDF.mdimporter - find suspect file using: sudo mdutil -t 6193007

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Very slow iMac - etrecheck results poor

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