2015 iMac super slow (Retina 4K, 21.5-inch, late 2015)
Hi all,
My iMac is just super slow, ever since I bought it. Is upgrading to a SSD the only option?
EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-04 16:47:59
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Runtime: 3:32
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 4K, 21.5-inch, Late 2015)
iMac Model: iMac16,2
1 3,1 GHz Intel Core i5 (i5-5675R) CPU: 4-core
8 RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 ok
BANK 1/DIMM0
4 GB DDR3 1867 ok
Video Information:
Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
iMac 4096 x 2304
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI [EFI] 210 MB
disk0s2 - Macintosh HD [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.99 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 998.99 GB (535.58 GB free)
Journaled HFS+
Mount point: /
disk3s3 - F*****x 175 MB (2 MB free)
HFS+
Mount point: /Volumes/F*****x
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en5: iPhone
Interface en6: iPad
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
OS X El Capitan 10.11.6 (15G19009)
Time since boot: About 2 hours
System Load: 2.50 (1 min ago) 2.02 (5 min ago) 2.00 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: ~/Library/Application Support/Steam/SteamApps/steamclean
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name | Version |
COCM_1_0_32 | 3.7.0.271 |
SecurityFixer | 10.8 |
LTRM_7_1 | 4.3.0.256 |
Adobe Application Manager | 10.0.0.49 |
{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} | 9.0.0.65 |
Wish | 8.4.19 |
ACR_10_1 | 4.3.0.256 |
CORG_1_1_32 | 3.9.1.335 |
ILST_22_0_1 | 4.3.0.256 |
CORE_1_0_32 | 3.7.0.271 |
Dvd-speler | 5.8 |
COPS_1_0_32 | 3.7.0.271 |
Uninstall Product | 5.0.65.0 |
AAMLauncherUtil | 10.0.0.49 |
AAM Registration Notifier | 3.0.64.0 |
Uninstaller | 4.3.0.256 |
Adobe Flash Player Install Manager | 28.0.0.161 |
Setup | 9.0.0.65 |
AuthManager_Mac | 5.3.0 |
quicklookd32 | 5.0 |
Install | 4.3.0.256 |
PHSP_19_0_1 | 4.3.0.256 |
AAM Updates Notifier | 9.0.0.281 |
Upmgr rekordbox | 3.0.1.2 |
InkServer | 10.9 |
Steam | 1.5 |
Kernel Extensions:
/Library/Extensions
[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 1.0)
[Not Loaded] DDJ-RB USBAudio.kext (Pioneer DJ Corporation, 2.0.0 - SDK 10.10)
System Launch Agents:
[Not Loaded] | 7 Apple tasks |
[Loaded] | 169 Apple tasks |
[Running] | 63 Apple tasks |
System Launch Daemons:
[Not Loaded] | 46 Apple tasks |
[Loaded] | 163 Apple tasks |
[Running] | 82 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-19) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-02-25) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-01-26) |
[Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2016-01-26) |
[Loaded] | com.citrix.AuthManager_Mac.plist (? 1ce99fae - installed 2016-01-26) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-19) |
[Running] | com.citrix.ReceiverHelper.plist (? 75b63b97 - installed 2016-01-26) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-25) |
[Running] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-19) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-19) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) |
User Launch Agents:
[Running] | com.spotify.webhelper.plist (Spotify - installed 2018-02-09) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) |
[Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2017-12-13) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-19) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-26) |
Internet Plug-ins:
CitrixICAClientPlugIn: 12.1.100 (installed 2016-01-26)
QuickTime Plugin: 7.7.3 (installed 2018-02-26)
Flash Player: 28.0.0.161 (installed 2018-02-25)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-25)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-19)
Default Browser: 601 (installed 2016-08-02)
3rd Party Preference Panes:
Flash Player (installed 2018-02-02)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
firefox | Mozilla Corporation | 22 |
plugin-container (3) | Mozilla Corporation | 21 |
WindowServer | Apple | 7 |
CEPHtmlEngine Helper (2) | 4 | |
kernel_task | Apple | 3 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1.01 GB |
firefox | Mozilla Corporation | 824 MB |
plugin-container (3) | Mozilla Corporation | 524 MB |
Adobe Premiere Pro CC 2018 | Adobe Systems, Inc. | 450 MB |
mdworker (9) | Apple | 143 MB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
plugin-container (3) | Mozilla Corporation | 8 |
firefox | Mozilla Corporation | 5 |
WindowServer | Apple | 3 |
CEPHtmlEngine Helper (2) | 3 | |
coreaudiod | Apple | 2 |
Virtual Memory Information:
Available RAM | 2.35 GB |
Free RAM | 58 MB |
Used RAM | 5.65 GB |
Cached files | 2.29 GB |
Swap Used | 983 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
HEMA fotoservice | 2.0.6 | 2018-02-26 |
Diagnostics Information (past 7 days):
2018-03-04 14:44:17 Last Shutdown Cause: 0 - Power loss
2018-02-28 21:33:36 quicklookd.app Crash
Assertion failure in _QLPreviewRequestSendReply line 1125: request-reply_port MACH_PORT_NULL |
2018-02-28 21:16:16 Photos.app Hang
2018-02-28 21:15:10 MTLCompilerService Crash
2018-02-26 10:33:48 PDApp.app Hang
2018-02-25 22:16:39 Adobe Premiere Pro CC 2018.app Hang
2018-02-25 22:07:29 iTunes.app Hang
End of report