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Level 1

25 points

Apple TV Failed Activation

I have an AppleTV 3rd generation ... ever since I restored it I cannot use AIRPLAY from either my iPad or iPhone. It previously worked fine but I decided to restore it because when airplaying it was playing up!

Now when I try to airplay from my iOS device it says looking for AppleTV. It cannot find my AppleTV.

When going to AppleTV SETTINGS / ABOUT / its say Activation FAILED.

I have tried everything from restoring via iTunes, unplugging it, resetting ... you name it I have tried it but cannot pass the Activation Failed. Hence I cannot airplay. Everything else works fine on the AppleTV - i.e. apps etc

Does anybody know how I can correct this and why this is happening?

Any help is much appreciated.

Posted on Mar 5, 2018 9:07 AM

Best reply

JW_cards

Level 1

18 points

Posted on Mar 7, 2018 7:50 AM

Same problem here with any restored 3rd gen Apple Tv's. I opened a case with support and they said they are aware of the problem and do not have a fix at this time. I also have my Apple SE monitoring this case for me.

Jeremy

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Similar questions

49 replies

Mar 7, 2018 8:08 AM in response to Nate100

Same here

olivo11

Level 1

4 points

Mar 7, 2018 6:12 PM in response to Nate100

Same here, i have a friend that works in aplle and she looking up some info for me, she said they’re gonna have a fix soon, this is a new problem happening with the new updste for the apple tv 3

Mar 8, 2018 12:45 PM in response to Nate100

Same here , my Apple TV works fine , but in Settings >About, it says Activation, Faiked . My airplay on my iPad home cannot find my Apple TV .. any help

lorvzzzz

Level 1

4 points

Mar 9, 2018 12:12 AM in response to Nate100

Same problem here. Apple TV 3rd gen Airplay not showing up. Tried everything they said: restart the all of your devices, restart the modem and router but, still didn't worked.

sauberli

Level 1

4 points

Mar 9, 2018 4:56 AM in response to crazyrugge

I tried a full restore. However, the touch setup is still not working. And or course it’s still saying ‚Activation failed‘

Well done, Apple!

Hwydog

Level 1

4 points

Mar 9, 2018 11:25 AM in response to Nate100

I’m having the same issue....since around March 1.

Mar 9, 2018 10:53 PM in response to Nate100

same here 😟

Mar 10, 2018 1:22 AM in response to wyteasfda7da8sd

Exactly same problem in Paris France Europe but here nobody reported expect for me.

😮

greengz

Level 1

9 points

Mar 10, 2018 2:14 AM in response to Nate100

i dont get it , how come a huge company like apple do this **** thats really manipulating !!!

Mar 10, 2018 2:44 AM in response to Nate100

The problem solved!! The airplay is working for me, the activation failed text is gone! Oh yeaaa!!

Mar 10, 2018 2:55 AM in response to majormark91

How did you fixed it? Mine still failed after reboot.

Mar 10, 2018 2:59 AM in response to wyteasfda7da8sd

I just realized that Airplay is working even the activation status still showing failed. 🙂🙂

Mar 10, 2018 3:12 AM in response to wyteasfda7da8sd

same thing here. I restarted device, activation message disappeared and my iPhone found Apple tv and all working good now

sauberli

Level 1

4 points

Mar 10, 2018 3:19 AM in response to majormark91

Airplay is working again. No "Activiation failed" any longer. Reset works as usual and also the touch setup is working again.

Finally!!

Mar 10, 2018 3:55 AM in response to majormark91

Problem fixed too in Paris France Europe.

Apple TV Failed Activation