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Question: Maps won’t talk or go step by step

maps will not talk or go step by step. I have changed the volume setting and I have made sure locations was on and accepted when maps is being used. i have seen others that asked the question and the response was to pull up the route and hit the audio but it is not there. I have a iPhone 6 Plus and have updated my iOS. the directions will be given it just won’t vocalize or go one step at a time

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Mar 12, 2018 4:27 PM in response to felicia184 In response to felicia184

Hey there, Felicia!

Thanks for stopping by the Apple Support Communities. From your post, I understand that you are not getting turn by turn directions spoken while using the Maps app. I rely on Maps daily, so I know it's important to get those audible directions and am happy to help!

Based on what you've described, I would first check the Navigation Voice Settings within the Maps app:

To get detailed turn-by-turn directions, swipe up on the menu while you're navigating and tap Details. You can also see your trip overview and adjust your Navigation Voice settings from the same menu bar.
User uploaded file

Once you're in the Navigation Audio Settings, make sure your selection is not set to "No Voice"; you can choose low, normal, or loud volume.

If your Navigation Audio Settings are not set to "No Voice" and you still do not hear audio, try force closing the Maps app ( How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support ) and restarting your iPhone ( Restart your iPhone, iPad, or iPod touch - Apple Support ). Then, test to see if you get the navigation audio.

If you still do not ave the audio, please don't hesitate to respond back.

Have a great day!

Mar 12, 2018 4:27 PM

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Mar 13, 2018 7:07 PM in response to MoonJ. In response to MoonJ.

I did all that and still doesn’t work. Everything I look up says that when Set destination to push up and there should be overview details audio and other things on there to choose from. When I pull up all that is there is overview and details.

Mar 13, 2018 7:07 PM

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Mar 13, 2018 7:37 PM in response to ckuan In response to ckuan

I’ve tried different destinations. If I find the place on the map and touch it such as an establishment it will pop up directions and when I click go the audio kicks in but not if I put in an address. I just downloaded a different versio

Mar 13, 2018 7:37 PM

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Question: Maps won’t talk or go step by step