Hi Haley,
I understand that various functions in the Music app are interrupted when you're using your EarPods. I know it's crucial to use headphones when listening to music on your iPhone. I'm happy to help get this sorted out.
Based on your description of the issue, it sounds like there may be an issue with the built-in remote on the EarPods. Does this issue occur if you use these EarPods with another iPhone or iOS device? Do you have another pair of headphones to test with to see if they work correctly?
I recommend following the steps in the article below to address the issue with your EarPods:
If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Cheers.
I understand that various functions in the Music app are interrupted when you're using your EarPods. I know it's crucial to use headphones when listening to music on your iPhone. I'm happy to help get this sorted out.
Based on your description of the issue, it sounds like there may be an issue with the built-in remote on the EarPods. Does this issue occur if you use these EarPods with another iPhone or iOS device? Do you have another pair of headphones to test with to see if they work correctly?
I recommend following the steps in the article below to address the issue with your EarPods:
If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Cheers.