Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

linda_mo Author

Level 1

35 points

PayPal suddenly does not work on my iPad. It demands verification then after I do, it says I have to fill all form fields (filled). Then it gives error, “PayPal account already exists for this person for the specified group app id.”

Why isn’t it charging PayPal as it has up until earlier today? Nothing has changed!

iPad Wi-Fi, iOS 11.2.6, My menu bar keeps disappearing, too

Posted on Mar 18, 2018 5:51 PM

Best reply

rose_10

Community Specialist

Posted on Mar 19, 2018 1:18 PM

Hi linda_mo,

I understand that you're being asked to verify your billing information, but when you try to re-enter your PayPal information, it tells you it's already being used. I'm happy to provide some help for this issue.

When going through payment verification, check to see if you're able to set the payment type as "None". If you can't, you may have another payment issue causing this. The following article will help:

If you can't choose None when you edit your Apple ID payment information - Apple Support
If you can select "None", do so and update your account, then set it back to your PayPal account.
Thanks for using the Apple Support Communities. Cheers!

View in context

Similar questions

25 replies

Mar 29, 2018 6:10 AM in response to rose_10

This doesn't fix the issue. What is Apple going to do to fix this?

Mar 29, 2018 2:57 PM in response to SorcererXIII

If you’re using Windows, it must be a bug in communication between iTunes & Paypal, still an Apple (iTunes) issue

Mar 29, 2018 4:34 PM in response to auntie.depressant

Yeah, it's the same error message as everyone is getting on their ipads. So hopefully they fix it for all platforms.

Mar 29, 2018 9:25 PM in response to linda_mo

I started having the same problem last night. Can't find a way to fix it. :(

Mar 30, 2018 8:31 PM in response to linda_mo

you have to hit "done" after "none"

Mar 30, 2018 8:34 PM in response to rose_10

have to hit "done" after "none"

Apr 7, 2018 1:21 PM in response to linda_mo

I have the exact same problem... on my iPad, on my iPhone on my POS MacPro and on my Win10 machine.

GEE! I THINK APPLE HAS A PROBLEM!!! TIME TO FIX IT!!!

Apr 7, 2018 1:22 PM in response to jenniweiss

NONE of this worked at all for me. Apple has messed it all up.

Apr 10, 2018 3:34 AM in response to rose_10

thanks a lot! I had the same issue and could solve it with yout information.

Apr 18, 2018 10:14 PM in response to jenniweiss

This also seemed to work for me now. Rented one movie after using this method. What a pain. Something so simple, worked for years, now gets screwed up for no reason?

PayPal suddenly does not work on my iPad. It demands verification then after I do, it says I have to fill all form fields (filled). Then it gives error, “PayPal account already exists for this person for the specified group app id.”