iMac suddenly started running very slow
My iMac has started running very slow. i am not sure what the issue is but below is a report when i ran etrecheck.
EtreCheck version: 4.1.3 (4A188)
Report generated: 2018-03-22 10:43:11
Download EtreCheck from https://etrecheck.com
Runtime: 29:12
Performance: Poor
Problem: Computer is too slow
Description:
iMac has started running very slow. Even restarting is also very slow.
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Hardware Information:
iMac (Retina 4K, 21.5-inch, Late 2015)
iMac Model: iMac16,2
1 3.1 GHz Intel Core i5 (i5-5675R) CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 ok
BANK 1/DIMM0
4 GB DDR3 1867 ok
Video Information:
Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
iMac 4096 x 2304
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.99 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 998.99 GB (235.48 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en6: MobileBroadBand
Interface en7: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 118.56 GB available
System Software:
macOS High Sierra 10.13.2 (17C88)
Time since boot: Less than an hour
System Load: 2.16 (1 min ago) 1.76 (5 min ago) 1.17 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.yourcompany.uninstall.plist
Executable: /Applications/Surfline Uninstall.app/Running
Kernel Extensions:
/System/Library/Extensions
[Not Loaded] JRDMassStorageDriver32.kext (1.0.1)
[Not Loaded] JRDMassStorageDriver64.kext (1.0.1)
[Not Loaded] JRDUSBModemData32.kext (1.0.1)
[Not Loaded] JRDUSBModemData64.kext (4.0.8)
[Not Loaded] JRDECMControlDriver32.kext (1.0)
[Not Loaded] JRDECMControlDriver64.kext (1.0)
[Not Loaded] JRDECMDataDriver32.kext (1.0)
[Not Loaded] JRDECMDataDriver64.kext (1.0)
[Not Loaded] JRDUSBCDC32.kext (1.0)
[Not Loaded] JRDUSBCDC64.kext (1.0)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 166 Apple tasks |
| [Running] | 116 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 179 Apple tasks |
| [Running] | 116 Apple tasks |
Launch Agents:
| [Running] | com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2016-11-04) |
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-02-13) |
| [Running] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-03-22) |
| [Running] | com.teamviewer.teamviewer.plist (? 9223e856 - installed 2018-03-22) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-22) |
| [Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
Launch Daemons:
| [Running] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Running] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-13) |
| [Running] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-03-22) |
| [Running] | com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2016-11-04) |
| [Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-01-25) |
| [Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31) |
| [Running] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11) |
User Launch Agents:
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
| [Running] | com.yourcompany.uninstall.plist (? 0 - installed 2014-10-11) |
| [Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31) |
User Login Items:
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Dropbox Application
(/Applications/Dropbox.app)
iTunesHelper Application (installed 2017-12-09)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-04)
AdobePDFViewer: 18.009.20050 (installed 2017-12-04)
QuickTime Plugin: 7.7.3 (installed 2017-12-16)
AdobeAAMDetect: 3.0.0.0 (installed 2016-11-04)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 998.99 GB - Disk used: 763.51 GB
Destinations:
T*******d [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 28
Oldest backup: 2017-10-21 15:50:06
Last backup: 2018-01-13 17:41:18
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| system_profiler | Apple | 32 |
| trustd (4) | Apple | 15 |
| AddressBookSourceSync (2) | Apple | 4 |
| syslogd | Apple | 3 |
| kernel_task | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 747 MB |
| Microsoft Word | 446 MB | |
| Microsoft Outlook | 438 MB | |
| system_profiler | Apple | 373 MB |
| Dropbox (3) | 247 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| Dropbox | 7 MB | 49 MB | |
| mDNSResponder | Apple | 873 KB | 26 KB |
| netbiosd | Apple | 70 KB | 2 KB |
| TeamViewer_Service | TeamViewer GmbH | 45 KB | 19 KB |
| apsd | Apple | 9 KB | 9 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 2 |
| Microsoft Outlook | 1 | |
| AcroCEF | Adobe Systems, Inc. | 1 |
| codesign | Apple | 1 |
| mds | Apple | 1 |
Virtual Memory Information:
| Available RAM | 2.80 GB |
| Free RAM | 14 MB |
| Used RAM | 5.20 GB |
| Cached files | 2.79 GB |
| Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-03-22 10:14:15 Microsoft Word.app Hang (once)
2018-03-20 08:34:36 Microsoft Excel.app Hang (once)
End of report
iMac, iOS 10.3.3