Crossfader not working in iTunes 12.7.4.76

Or visit https://www.apple.com/itunes/download/ for the current build of iTunes.

tt2

I haven't tested these but there are links to both the 32bit and 64bit versions at https://www.itechtics.com/download-itunes-12-7-3/ . Be sure to scroll down and use the direct download text links under the See More button as the other buttons on the page are basically ads.

I have added links to the new build into the iTunes installers section of Troubleshooting issues with iTunes for Windows updates, but haven't had a chance to test it yet. As noted above I don't see a Mac version, yet that too has the crossfade problem so one would expect them to have been addressed at the same time. Very odd.

tt2

To add to my last post...now I am not so sure crossfading was fixed after all. It's weird, you can SEE it fade if you watch the time bar (the next song starts before the last completes, per how many seconds overlap you choose). But you can't HEAR it. I can swear the first song actually fades out, volume-wise, which it shouldn't, but since it does, it negates the cool "merging" affect from one track to the next. They just need to ovelap, at whatever volume the ARE!! The natural fades built into the tracks work just FINE, thank you. No need to reduce the volume in iTunes, TOO!! So, someone attempted to fix it, but didn't quite do it right, in my opinion. Therefore, it appears to work, but sounds just like one song ends before the next starts. ~Sigh~

I had the same problem when I upgraded to 12.7.4.80... Then by the next day I was getting full Crossfades.

No clue why it took a day, but it's 'working as designed' now.

I would check to see what version you are on.

You're not alone. I see the same thing too. Nag them via Feedback - iTunes - Apple.

tt2

Good news - It is working now - Go to iTunes and download the latest version again.

Step by step guide to rolling back to 12.7.3 on a Mac.

1. Close iTunes
2. Install iTunes 12.6.4, but don't run it
3. Open Home > Music > iTunes > Previous iTunes Libraries in Finder, or the relevant folder if library is stored elsewhere.
4. Locate the file with the date when you updated to 12.7.4, copy it
5. Go up one level to the iTunes folder and paste
6. Rename iTunes Library.itl as iTunes Library NEW.itl
7. Rename the dated file as iTunes Library.itl
8. Install iTunes 12.7.3
9. Open iTunes

Your library should be restored to the exact state it was in when you closed it prior to installing 12.7.4.

tt2

I have the same issue and have already left feedback. Curiously this also happened on Spotify quite recently but has now been fixed. Lets hope Apple don't drag their feet on this one, it's a great feature.

ColumbusJohnn wrote:

Thanks turingtest2. Unfortunately, neither the link to 12.6.4 or to 12.7.3 work any longer. It appears Apple has removed those pages from their site. Any other way to download 12.7.3?

That's odd they both seem to work for me, even if I log out of the site. 😕 They are copies of the direct links on Apple's pages when the version was live and are similar to a collection of links I have for all versions of iTunes 12 for Windows that, to the best of my knowledge, all continue to work.

tt2

Thanks Fiona. Could you please post a link. I can't see any mention of the crossfade issue on the download page. It must surely be a new version and not just a case of downloading the same version again. I have seen a reference to 12.7.4.80 on another website but not on Apple.

Many thanks for the links tt2. I have installed the 64bit Windows version and crossfade does now appear to be working again. I'm guessing they have rushed this out to address the complaints and a Mac version will surely follow.

Yep it got crossfading fixed here too. Audiobook grouping is still bust. I've seen at least one report that says that photo syncing isn't any better, and I don't know about those who had problems with very slow imports. I'd say it needs a lot of work just to be as good at 12.7.1. again. 😕

tt2

thank you for this post. i am not tech savvy...what do you mean by 'Go up one level to the iTunes folder and paste'?

i assumed you meant hit the back button, which take me back to the 'iTunes' folder within 'Music'. but i don't have an option to paste 😟 could you please explain this step for a 6 year old 😁 thank you 🙂

Apple gave me the patch info today and it works.

Go to itunes.apple.com

In the black apple bar at the top right of the page click support

In the "search support" box in the middle of the page, type dl1814 (dl as in download)

Let it down load and follow the prompts.

It fixed the problem on both of our macs