The title says it all, really.
Since I've updated my iPhone to iOS 11.3, audio intermittently skips.
It does this with both the native music player and Spotify. Never had it before to this degree, but it's doing it quite frequently now (once every 15-ish minutes or so). Audio files haven't changed and the music appears to play normally in iTunes on my Mac. Any ideas?
Thanks.
iPhone 6s, iOS 11.3
Although there is a chance it is simply a bug only you are having, I have an idea to why this is happening.
1. Are you listening to music through headphones? If so, try another pair of headphones or play the audio through your iPhone’s speaker and see if the problem persists. I have had this problem before with a pair of headphones and it turned out it was the headphones having a faulty remote/mic control.
2. If number 1 didn’t help, make sure you are running the latest public release iOS version (iOS 11.4.1). You can check by heading to Settings > General > Software Update
3. If that didn’t help, I would suggest erasing your phone to factory settings and setting up again. Remember to make an iCloud or iTunes backup first. Details on how to do this can be found here:
Step 1: Backup - How to back up your iPhone, iPad, and iPod touch - Apple Support
Step 2: Erase - How to erase your iPhone, iPad, or iPod touch - Apple Support
4. As a last resort if all 3 suggested steps didn’t help, the best thing to do would to get on the phone with Apple and schedule a Genius Bar appointment. There is a chance there could be a hardware fault with the device which they would need to repair, or replace your device.
Hope this helps.
Ever since I updated to iOS 12 on my 8 Plus I have the same issue. It bothers me a lot and I can’t remember it ever doing that on iOS 11
Songs are automatically playing in random order on iphone8
Brand new iPhone XS, iOS 12.0.1. I tried a clean install / new phone setup and it still doesn't fix the problem. Podcasts and music synced through iTunes both randomly skip to the next track.
Just wanted to include my update in this thread as well, I have this same issue. It occurs for all audio, the Music player, Podcast app, and Spotify. It started happening immediately after the 11.3 update.
Agreed. My two "support" assistants had wildly varying solutions and neither worked. The first was obviously ridiculous - network carrier settings. When I said that even audio that I had downloaded on my phone and not streaming over wifi or LTE was skipping she didnt understand that so I asked to speak with someone else. The second guy's solution was take it to an Apple Store. As someone with headphones in my ears nearly 12 hours a day, 11.3 is unacceptable.
Yes here too. Super annoying, and the audio issue occurs for me mainly on podcast playback and phone calls. The issues on phone calls has been on both ends of the call as well. Sounds cartoonish at times on my 6s. It happens on the phone speaker, on docked devices and bluetooth headphones.
The data backup and restore for my 70GB didn't take long, it's the downloading of all the apps after that is time consuming and having to enter all my passwords and fingerprints again. Definitely not ideal agreed.
Same issue for me. I was listening to new music at first and couldn't figure out if the stutter was intentional, because it happened in a few spots where it almost sounded like it was planned. When I backed it up and listened again, no stutter. It does it every 15 minutes or so. Very annoying. Happened the morning after I did the 11.3 update. C'mon, apple. By the way, I have to use the Marvis app for rating my songs since the native player doesn't allow me to do it anymore. Sheesh!
Due to all my work 2 factors auth, a restore is not an option for me. So out of desperation. For podcasts and music I used my home iPad Pro to work, and of course my wife updated the iPad last night and boom same problem.... even with wired headphones.... conspiracy me, thinks the government app that runs in the background to listen in is tied to Apple ID and not compatible with 11.3 yet :-)
Yup, likewise here, affecting music playback as well as tunein radio and radio stations own apps (streaming). Audio also drops on the right channel after an hour, disconnecting and then reconnecting the headset fixes the dropped channel but happens again an hour after that. iPhone 7, iOS 11.3
UPDATE:
I tried to downgrade back to iOS 11.2.6, but Apple has already stopped signing the older version so it would not let me.
However...
As another posted stated...
I completely wiped my phone and reinstalled iOS 11.3 fresh and clean.
Then I restored from a backup.
It's been 2 days and I've had skips/pops/audio blackouts/cylon sounds.
I'll keep you updated if it returns.
Hi everyone,
I have managed to fix this issue (at least for now...).
To fix this I simply just deleted the music app from my phone and re-installed it. I only did this yesterday but so far it seems to be okay! 🙂
Hope this helps!
Yes, I reported this problem through product feedback (
https://www.apple.com/feedback/). I don’t expect Apple to provide any feedback to me in return, but if they do, I’ll post back.
I am also having this issue. 128GB 6s. Also agree with people above on switch to andriod, 11.3 may have sealed the deal.
I have the same issue on my 64GB SE, I reported it to them as a bug
Music skipping on iPhone
