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Music skipping on iPhone

The title says it all, really.


Since I've updated my iPhone to iOS 11.3, audio intermittently skips.


It does this with both the native music player and Spotify. Never had it before to this degree, but it's doing it quite frequently now (once every 15-ish minutes or so). Audio files haven't changed and the music appears to play normally in iTunes on my Mac. Any ideas?


Thanks.

iPhone 6s, iOS 11.3

Posted on Apr 3, 2018 6:13 AM

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Question marked as Top-ranking reply

Posted on Apr 11, 2018 8:47 AM

I've been listening to music now for over 5 hours today on podcasts and Google music with both Bose bluetooth headphones and the original apple wired earphone with no interruptions to my music streamed and saved.


A full restore of 11.3 via iTunes will fix the issue. Looks like some bug from the original upgrade which I doubt will be fixed in any future patches.

153 replies

Jul 18, 2018 8:17 PM in response to Mark Turner

A POSSIBLE EASY FIX!

This is been driving me insane for weeks. I’ve not had time to backup and wipe everything. Latest update didn’t help.

So I tried the following, and it has worked for 24 hours!

I tried clearing the RAM. You do this by holding the power button. When it says to slide to power off, hold the home button until it goes back to your home screen. That’s it.

I know powering off should have the same effect, but it didn’t.

I hope it works for everyone.

Aug 2, 2018 1:14 AM in response to Mark Turner

I did a full restore as suggested both here and even when I explained the problem on apple support chat by apple themselves. The problem was gone for a couple of weeks, but over the last couple of days the problem has come back. I've got back in touch with apple and await their reply. Surely they're not going to suggest another restore and then another one when the problem comes back two weeks after that?

Aug 3, 2018 12:30 AM in response to Mark Turner

I think I have a fix.


{Background}

My skipping music was only occurring while using my AUX cable for my car and my standard headphones.

Music would initially play fine until the phone went to sleep, music would cut out completely and then stutter sporadically.


{Fix that worked for me}

This worked for me and I have no idea why.

If you can you get your hands on some wired lightning cable headphones (I borrowed some off a mate) and plug those in and play some music (I found that they had no issues playing music). Then take those out and put in your normal AUX headphones.


This seems to have fixed the issue for me.


Hope it works for you. Good luck

Sep 5, 2018 4:23 PM in response to Mark Turner

Yep, mine too. I’m more than a little cynical that this problem started happening the month I paid off my iPhone6. I am not interested in jumping straight into an upgrade and a new payment plan. Is it a coincidence that suddenly my phone starts malfunctioning. Remember, this is the company who brought us batteries designed to drain out...

Music skipping on iPhone

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