I just installed the latest itunes version (12.7.4.76) and the latest IOS (11.3) on my iPad and iPhone and now itunes won't sync my pictures from my PC library on either device.
I have tried selecting "all folders" and "selected folders" Nothing works...
I have rebooted both the PC and iPad and Restored by iPad and NOTHING works.
Itunes just sits with the message "Reading photos from "Pictures" FOREVER!!!
iPhone X, iOS 11.3
I have the same problem, but the environment is a bit different iTunes for Windows 12.7.4 76 on Windows 7 Pro and iOS 11.3 on iPhone SE. I have 4070 pixs on my computer that I sync with the iPhone. All pictures are a reduce size no more than 850 KB per. iPhone is a 64 GB with 43.49 GB still free. I left the computer overnight trying to sync, waiting in the 5th cycle of the syncing cycle...in the morning it still saying ..."reading the iPhone pictures."... but never did. I restarted the process.
The only way I was able to sync my iPhone SE with the pictures on computer, was to first d-select "sync Photos" to remove all the pictures from my iPhone. Than I removed the folder of pictures that are stored on my computer by the iPhone name: "iPod Photo Cache"(usually located in the same folder where you keep your pictures on the computer that you sync with iPhone) . Than I synced all folders/picture and it worked.
Caution: when you delete all pictures and remove folder "iPod Photo Cache " from your computer, you will lose the "People" in "Albums" that are grouped by same type of faces...BUT do not worry, iPhone will rebuild them again as you had them once you synced all your pictures, just plug the phone in and lock the screen...in 30 to 40 min (4070 pix's for me) will be done....
This was not a problem with previous iOS and iTunes before I updated to new releases a week back...Hope they fix it !!!
If u just want to remove the pictures, u can create an empty folder, and sync again using this empty on itune, it does work.
Thanks. 😊I’ll try it, but will need to crest 100 folders 😢
Do the folders have to match the original empty folder names. Then I need to create 100
That was already done.
I tried the empty folder and it doesn't remove the pictures. I even tried with the same name and to no avail.
Also, When I uncheck
and Apply I get
😕
Come on! Come on! Apple
No luck for iphone 6+ evrn after latest update. The new ipad work for first syn after removing all cache files but no more again for new syn.
how they can not fix this big bug as a large company like Apple, I suspect they are intentional
What is the version of your iphone? My 6S+ doesn’t work. N after installation of 11,4 it becomes very hot on usage too, battery drops 1% every minute.
Will I lose my camera roll if I do that?
No, camera roll will restore from backup, you can also backup a new one before doing that, good luck.
Yep I figured that out too been loading a few folders each night and tonight ill just keep the phone on sync all night as im off tomorrow. Complete waste of time but it will do till its fixed. I cant even just plus my phone in and it wont sync it takes ages so after this I wont even bother syncing till the new update has arrived.
It is definitely a 12.7.4 issue. I have Apple Care and the representative didn't think their developers will put too much stress on correcting it since it involves PCs and not MACs! I think that is ridiculous as many of us that own iPhones and iPads are also WINDOWS users. Just GOOGLE for "12.7.4 reading photos iTunes" and you'll see a ton of people with the issue.
Please contact APPLE directly as they seem not hooked into the discussion web site.
I received and updated for IOS 11.4 yesterday (Jun 2, 2018)
1. I installed it
2. deleted the CACHE files from my photo folder and the recycle bin
3. ran the sync to the iPhone 6+ running iOS 11.4
.......................still not fixed................I am very tired.........
Hooray! Seems like Apple have got it fixed at last. Upgrading iPhone 6 to iOS v11.4 and iTunes to v12.7.5.9 restored speed of photo synch to what it used to be, maybe even slightly faster.
It had been taking me a day and a half to two days to synch 6,500 photos from my PC (and sometimes having to abort before it completed). After the upgrade to v11.4 the time is down to about 6 minutes for the lot (so fast that I didn't even time it accurately).
New version of itunes & IOS 11.3 WON'T sync photos on Windows 10
