Running latest iTunes (12.7.4) on a Windows 10 PC.
Trying to sync iPhone X (on iOS 11.3).
For some reason it just started hanging during sync stage 4 *reading photos from pictures".
Library has ~ 16,000 pictures and videos.
Was working fine previously.
Anyone else have this issue, or a solution?
Much thanks!
There's another thread about this. Having read that I've moved the iPod Photo Cache to another folder and re-synced photos. They are on my phone but do not show up as albums - to view them I have to go into the collections section and view by when the photo was taken! Looks like it is iTunes 12.7.4 causing the problem - I only downloaded that tonight and the synch yesterday had no problems.
it took me around 30 minutes to do 5,000ish photo's and videos.
Cheers
Maybe the time difference for the photo sync is a simple as my old USB2 ports being slower than more modern USB3 ports.
At what point during the sync do you halt it and delete the 'Ipod Photo Cache'>
Before you sync, so you don't need to halt it.
tt2
I was hopeful this was the fix. Followed the instructions precisely. Still didn't sync my photos.
This is a user forum, not sure if any Apple employees do respond.
The problem has been reported to Apple who have said they are working on it.
What do you mean by a hard reset of the phone? ( I’ve googled it and says basically erasing your phone back to factory settings!?)
Holding home and power for 10 seconds to force the device to reboot (as opposed to powering off and then on again).
tt2
Done that, but the feedback does not list the iPhone X when it requires you to tick the device(s) you are having trouble syncing!!! Apple really is plumbing the depths now sadly
So far none of these have worked for my iPhone X :-(
I have forwarded this to BBC
Cheers. In fact it doesn't help that different people use the terms differently, so depending on context a restore of the device might have been what was being suggested.
tt2
I did in great detail 😃
Yes hasn’t fixed it for me either. Super frustrating!! Apple needs to fix this asap!!
They don't really seem to care much about this.
iTunes stuck on "Reading photos from Pictures"
