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iTunes stuck on "Reading photos from Pictures"

Running latest iTunes (12.7.4) on a Windows 10 PC.


Trying to sync iPhone X (on iOS 11.3).


For some reason it just started hanging during sync stage 4 *reading photos from pictures".


Library has ~ 16,000 pictures and videos.


Was working fine previously.


Anyone else have this issue, or a solution?


Much thanks!

Posted on Apr 4, 2018 3:40 PM

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Posted on Apr 4, 2018 4:16 PM

There's another thread about this. Having read that I've moved the iPod Photo Cache to another folder and re-synced photos. They are on my phone but do not show up as albums - to view them I have to go into the collections section and view by when the photo was taken! Looks like it is iTunes 12.7.4 causing the problem - I only downloaded that tonight and the synch yesterday had no problems.

277 replies

iTunes stuck on "Reading photos from Pictures"

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