iPhone speaker greyed out

i got same issue with my 2 of IPHONE 7 128gb.

after update.,

while calling speaker grey out, some time works with bluetooth connected else .

Speaker sound working fine with videos and all.

Apple service centre just know how to restore , that customer can do him self.

Saying hardware problem, :-(.

trust now disappearing on product , specially service always rude and blaming.

after 8 years, thinking to move with other product , because of rude reply and not accepting fault at all

Yes, I’ve been on 13.3 for a while with no issues then today my phone was very slow to respond when I tried to make a call from a saved contact, then it called the same number again by itself. When I finally got both calls ended. I started having the same symptoms you are describing.

I have the same problem with an iphone 7 plus that apple sent me to replace the old damaged phone.

I requested a repair from Apple who sent me a refurbished instead of repairing mine.

This reconditioned phone received (paid € 380.21) after 3 months presented the problem of the gray button and the malfunction of the microphone. I deduce that Apple sent me a product with an occult flaw. After contacting apple support, I am asked to send back the replacement phone to check if the replacement product was defective, but instead of replacing the phone under warranty, apple take another € 380.21 to send me another phone (which I don't I had requested).

Specific to apple that I was not willing to spend an additional € 1 on the phone already paid instead they charge me another € 380 ... incredible.

A phone that came out of the laboratory cannot fail after 3 months, nor can a microphone or speaker cost 400 €.

Obsolescence is already annoying after 2 years, let alone after 3 months.

Have the exact same problem. I just found out I can make calls with the apple watch but not regular calls with the iphone. I have an iphone 7 plus and it stopped working after update 13.3, never happened before. Speaker on videos, podcasts etc work perfectly fine on the phone and bluetooth as well. Whatsapp voice messages and calls aren't working either.

Does apple even cares for this discussions? has anyone found a solution?

If I have to buy a new phone because of this it will definately not be an iphone.

I have been having the same issue. Phone calls through the phone and headphones hard wired in do not have any sound. Speaker selection is greyed out. I am on the AT&T network with iPhone 7plus 128gb.

i have reset network settings, erased phone with reset to factory settings. I have spoken with Apple Support whom recommended visiting a store to have an Apple genius look at the phone.

removing the SIM card helped. I can at least hear now after the SIM card.

this is very frustrating and not a hardware issue to warrant a visit to a store!

I would like to update everyone on my situation.

After chatting with Apple support, I was setup with an appointment to the Genius Bar. When it was my turn to be seen, I was pretty surprised by what the rep would tell me. I was told that it was a known issue that the software update actually triggers something in the phone so the hardware fails. Keep in mind that I did my research before hand, but during my visit I did not mention anything to the rep that was assisting me. After being told this information, the best "solution" that was offered to me was a replacement phone for around $300-$400. I walked out without taking the "solution" and actually called Apple support and managed to get in contact with a senior support rep. They managed to get me a free replacement so now all is well.

Even though my situation was fixed, I found it pretty appalling that Apple actually knows about this issue yet still refuses to offer free replacements in wake of this information.

This only worked temporarily. I had tried resetting as new iPhone without iCloud and did not have success. Other apps also became very buggy. Voice memo, camera app in text messages, and other apps.

Just updated to iOS13.3.1 and so far everything is back to normal again. Something was buggy with iOS13.3 and the iPhone 7's.

This all just started with my iphone7 128 fb when I updated to 13.3.1 my earplugs stopped working with 13 but I have no charging issues. I can use my phone and voice text when connected to Bluetooth only. This is really upsetting me cause my car is the only Bluetooth two way I have.

Everyone here need to sign !! Plse

this cant happen to so many people and just be a minor issue is so wrong

Apple give us new phone or free repairs !! Please!!

everyone post your comments and add this to it we need Apple to hear us !?

I have

Phone call mic speaker issue,

voice memo not work,

FaceTime issue, Just hangs up

no voice in camera video,

wifi sometimes disable itself,

home button stop working

all after update !! Please fix it Apple

No hope. Two days ago while I was at work I have tried to listen some music with my iphone 7. And I have noticed that the headphones weren't working anymore and with that when I was calling neither me or the receiver could listen anything. After that I thought was an upgrade on my iphone so I have upgraded it to 13.4. After that the phone restore itself alone and I have lost everything. The problem was stil present. I tried to call the assistance and they told me that if the problem is not one of the listed their repair/replace of apple issues I would not get anything and all the cost will be up to me. Of course my iphone was out of the warranty. So long story short.... If your phone has this problem and it is out of the warranty you won't get any money back... of course this was my story maybe yours will be better :)

I have the same issue in update 13.4.1 in iPhone 7 plus

i am too much worried about this

please help me apple centre

i am permanent user of iPhones

I used from iphone5 series to now iphone7plus

please help me about this

I no longer purchase apple products, The amount of faults they have is beyond a joke (And at no fault of the customer), considering the price you have to pay for them, How much do you think apple make on repairs of this nature? These audio ic faults are simply bad design (and they know it and should be fixing them for free) If it's not this fault then its the baseband chip fault which gives you the no service issue, These are not cheap to fix, Just google iphone faults its unbelievable what you will find, Apple are a disgrace!!!. These faults should be fixed out of warranty as they clearly are a design flaw.

Hey i am having the exact same issue with 11.3 update, i have tried a restore and a clean install of the os but nothing has fixed it so far.

Hope apple deals with this and releases an update soon! This is really irritating.