I am concerned the same thing is about to happen with me. My phone is about to be paid off and now this. It's happened the last 3 phones!
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Hi there,
My iphone 7plus has the same problem after updating to 11.3 last week.
I connected my phone to Bluetooth earphone once, and after that my phone cannot make any calls. The speaker option is grey and cannot hear any sound.
Music and videos are fine through the speaker.
Voice memo not working.(red record button grey out)
I can only make calls through Bluetooth earphone connected now.
Same problem here. Just confirming for you.
Seems like this is a widespread issue and absolutely disappointed to see Apple not doing anything about this. My phone is not even 2 years old. Still paying it off!
any way to figure it out?
Kai
Hi. Is audio output IC. Its on main board next to sim reader. One of the balls on IC its dry. Very common problem
Hi
Check side volume buttons & mute switch
Go to control panel check volume slider Also check half moon DONOT disturb is not on.
Cheers
Brian 🇬-1F1E7;
I said the same reply before. It is audio IC solder issue. But Apple keep deleting my threads.
You were very fortunate as in our situation they did not resolve. They said they could give us a replacement phone for $350. Very dis
Just loaded ios12 beta10 and that’s not cured it. Thinking it’s the audio chip...... ;-(
This does not work. How was it a known issue before and people were getting phones replaced, but now customer service is now saying it’s not a known issue? Response requested.
Just want to say that I had been delaying the update to 11.3 and my button greyed out. I tried resetting and updating the software and still nothing. Don't believe it's the new software though.
What were the symptoms on your phone, and did these steps correct them?
We have the same issue and the reps at the genius bar in the domain store in Austin, TX said we would have to buy a new phone. What store (city / state) did they replace this at for you?
Was anyone able to solve this issue? It happened to my iPhone 7 since the last iOS update. Took it to an apple store and they charge 400 to fix it. I guess it’s time to say goodbye to apple
iPhone speaker greyed out