Hi any chance I could get serial number to the phone that was replaced or your email,? Just so that it could help me get a replacement for mine? Thanks
[Problem Solved]
Dear all!
If you are having the same problem as disscussed above, please find a professional iPhone repair store and ask them to check the audio IC, it’s a tiny little chip on the mother board.
I got my iPhone 7 Plus audio IC replaced today for ¥400 (around US$60), and the problem is solved! All phone functions back to normal, phone calls normal, voice memo working, etc.
Tips: If your phone is still under warranty, please search help from Apple Store. If not, get the audio IC checked, and most likely it will work for you as well.
Again, this is not a software problem, it’s the hardware issue, another new update won’t fix it!
The same thing has happened to me as well. Also my headphones going through the headphone jack don’t work but I can charge my phone.
And Siri isn’t working as well
I would get Blackberry anytime.. Apple is deleting msg/ posting from forum as now ppl will be reporting to CRTC. They should come up with a solution.
Absolutely, Mine acted by IOS 12.1.
Why is Apple so hush hush about this glitch 😠
Because they are making more money out of this glitch. It’s very sad. How disappointing!
So we stay with a phone we can’t make calls with that’s less than 2yrs old? No support from apple
let's all call and voice this to executive support, this really truly is ridiculous 877-388-0879, ext 1101911
i can't get a response over email and am at work during their hours
Same problem here !! Did U solve it?
Yes that is a concern now ...
My daughter's phone is the iphone 7plus and it is doing the exact same thing. We have gotten no help from verizon.
I too now have this problem. I’m guessing they won’t fix it bc either way, they get our money. This is frustrating.
Mine just started acting up today no one can hear me, nor does my FaceTime work and my speaker is not an option nor voice talk for messaging ... what do I do?
same thing was told to me i have to buy the same phone for 349 but u feel like this is a technical issues. They just dont have enough complains to make it a free replacement.
who are you emailing so we can contact as well, this is a issue with most Iphone 7s becuase everyine is complaining about it.
iPhone speaker greyed out