Hi any chance I could get serial number to the phone that was replaced or your email,? Just so that it could help me get a replacement for mine? Thanks
Hi Chris
Another thing I have picked up is that there is no sound from the speaker when I make any call, and the person can't here me on the other side as well. I can make calls thru my vehicle's stereo via Bluetooth but the speaker is still greyed out even though both parties can here each other as normal.
Also does not pick up a headset when connected.
Itunes music and videos received thru whatsapp works fine thru speaker.
Regards,
Leon
The same thing has happened to me as well. Also my headphones going through the headphone jack don’t work but I can charge my phone.
And Siri isn’t working as well
I have found a solution. Buy an android
I would get Blackberry anytime.. Apple is deleting msg/ posting from forum as now ppl will be reporting to CRTC. They should come up with a solution.
Absolutely, Mine acted by IOS 12.1.
Why is Apple so hush hush about this glitch 😠
Because they are making more money out of this glitch. It’s very sad. How disappointing!
So we stay with a phone we can’t make calls with that’s less than 2yrs old? No support from apple
let's all call and voice this to executive support, this really truly is ridiculous 877-388-0879, ext 1101911
i can't get a response over email and am at work during their hours
Same problem here !! Did U solve it?
I didn’t fix it, I was able to get a senior Apple engineer and he approved a replacement, I sent my phone and waiting for the new one, hopefully it will be here soon
I hope it works out and that similar to another poster, they don’t replace it with another 7 that will give you the same issue.
Yes that is a concern now ...
My daughter's phone is the iphone 7plus and it is doing the exact same thing. We have gotten no help from verizon.
Try cleaning out link etc from the headphone lightning port and restart the phone. Work for me after a couple days of frustration.
iPhone speaker greyed out