iPhone speaker greyed out

....and then the proximity sensor began glitching and my phone would go black randomly while on YouTube or just scrolling through fb. After that the mic was completely unusable no voice during phone calls, no voice memos, no voice text, no Siri. Then shortly after that the headphones jack wouldn’t let you play music outload with your phone on the charger then it wouldn’t play music through headphones a day later. After researching and going into a couple different stores I will either need to get my audio IC chip replaced or completely replace or upgrade my iphone. (I kinda think Apple is throughing glitches into old phones so that people will upgrade)

This happened to me as well. It is an issue with the most recent update and they're aware of the issue. After spending an hour on the phone with apple support (where they tried to insist it was a hardware problem) they eventually instructed me to get a genius bar appointment. WHICH THERE AREN'T ANY AVAILABLE FOR AT LEAST A WEEK (which is a huge problem in my opinion). So I had to go yesterday and try to get a walk in. 4 hours later I walked out with a new phone.

unfortunately they said the engineers are aware of the problem but there isn't a new update and you're going to have to replace your phone. But you won't pay for it at least.

My wife’s phone had this problem. We brought it into Apple store and within 20 minutes, we walked out with a new one. She didn’t have Apple care. The technician said they have had so many problems with this that starting fresh is the only option.

Sorry to hear it man, it’s a design flaw in iPhones, apparently the connection w the audio chip degrades over time.

https://www.google.com/amp/s/motherboard.vice.com/amp/en_us/article/8xem8x/iphon e-7-grayed-out-speaker-loop-disease-boot-loop-hangs-on-apple-logo

Look at this article, there are people that can fix it for a 100 Bucks

Audio IC is next o sim tray. Weak point when you inserting sim card. Board is bending and audio IC loosing connection on one ball or ripping track. Only removing IC and resoldering / repairing track will solve problem

Just managed to get phone working by updating to IOS12 - now the phone rings and you can hear caller etc - speaker button no longer greyed out - hooray - (no thanks to Apple support) - the advice came from someone else.

Thank you @tylerswire. Great collection of articles on this problem. My son's iPhone 7 ran into this problem a few weeks ago. Now upgraded to iOS 12 Beta 4 and no difference. I believe we all have the documented "Loop Disease" and as these many articles point out, it's an hardware issue not software. The Voice Memo app gives a clear message "No audio devices found".

I will try to open a Genius Bar incident, but since the phone is now out of warranty, and it appears Apple has stopped any further out-of-warranty repairs on this I assume I will get hit up on the $319 repair quote as well..

Has anyone been successful with a 3rd party resolution with the re-soldering of the audio chip? Since the iPhone 7 can run iOS 12 still a decent $50 investment for a little additional life if Apple will no longer recognize this as a manufacturing problem..

My wife's 7plus is now having this problem. It is being called the "Loop disease". I took her phone into Apple store and they want $350 to repair this. This is a known problem and is similar to the problem with the baseband chip. Basically, fatigue causes the balls (connections) on the audio IC to disconnect from the PCB (printed circuit board).

This one has class action lawsuit written all over it.

Hopefully, I don't jinx myself but I finally got my phone working again with all of my settings. Setting up from scratch made my phone work again but it was wiped clean. At least this confirmed it was not hardware as tech support wanted to confirm. I restored from backup multiple times using two different logins with the same issue on both. Finally, I restored from backup but changed every setting possible(disable location services, siri, touch id, apple pay, etc.). After that install, I could record using Voice Memos and hear them. Then I found that when I enabled location services, my bluetooth watch was showing never to allow location services on the first page but always on the next screen. I made them match, tried another call, and it worked. It is still restoring from backup and hopefully something else doesn't load killing my calls but at least this far it is working!!!

I have similar problem. Monday suddenly the speaker greyed out. i went to the the apple store here in Melbourne Australia and the staff said it is a known hardware issue. She mentioned that since i am out of warranty (6 months pass) i have to pay 400 AUD for the replacement. APPALLING!!!! This is a known hardware issue as they admitted and not the first time they saw as she mentioned, yet they have the gall to charge the customer. She is apologetic though but on the store level that is all they can do. She advised I escalate only. I raise a complaint through apple support and hopefully get an answer. Pls do note my phone still look good as new!!!!

go to the genius bar and they will replace your phone. The tech told me it was a very specific problem with a batch of phones and so they're just replacing them.

All info here which Apple have not openly admitted...

https://www.forbes.com/sites/gordonkelly/2018/05/06/apple-iphone-problem-calls-f acetime-ios11-ios-11-3-1-iphone-repair/#7fc6427465ee

Hi - try upgrading to IOS 12 as I found this worked and suddenly my "fault" that was going to cost £320 has gone!

Try cleaning out link etc from the headphone lightning port and restart the phone. Work for me after a couple days of frustration.

My friend's iPhone 7 had same problem. I plugged earphone, then call someone.

Speaker icon get active, then i touch it and it works.

Then i unplugged earphone then try again. The problem is gone.