iPhone speaker greyed out

I am also having same problem in iphone 7 plus. After upgrading to 13.1.3 speaker button is grayed out and cant make call. Cant here any thing while making calls. After going to Apple service center, they said they need to replace motherboard to fix this issue. As my phone was out of warranty, they were charging INR 55000, which almost to price of new iphone 7 plus.

Feeling like cheated by such a big company Apple.

I will never use apple products further. Very bad experience.

Thanks Steve is death, hope Tim also dies soon, after getting curse of many victim customers like me.

I'm not sure if my problem is due to the update of ios 13.3 because I have automatic phone updates. However, in fact, the release date corresponds to the beginning of the problems. This could be the cause. Unfortunately apple does not recognize this as its problem caused by the update. What you can do is write on all the support sites and consumer associations. Both in English and in your native language.

Ask friends who have had the same problem to make themselves heard on the forums, but above all write on the apple feedback site https://www.apple.com/feedback/iphone.html

and specify the problem. The more we make ourselves heard, the more apple will be forced to remedy.

Definitely a serious problem that apple cannot underestimate. Write to the support and ask to write and complain to those who are in the same condition.

Apple replaced my phone for free

This is why, please read

https://www.forbes.com/sites/gordonkelly/2018/05/06/apple-iphone-problem-calls-f acetime-ios11-ios-11-3-1-iphone-repair/#…

By the way. I have an iPhone 7 and it also works for me for a couple of minutes after hard restarts.

https://www.forbes.com/sites/gordonkelly/2018/05/06/apple-iphone-problem-calls-f acetime-ios11-ios-11-3-1-iphone-repair/

Excellent option, this is a hardware issue it happens through system checks updates cannot fix it, apple care+ is a great option for future purchases.

This is crazy , but this worked for me

http://www.fixstop.com/blog/iphone-7-speaker-grayed-out-and-microphone-not-working-solution/

Pressing on the screen while starting. Defo a IC chip issue

I am having this same issue. At one point, I was able to get a call through and was able to have a conversation with somebody for about a miniute before it went silent again. Otherwise, there is complete silence on both ends during incoming and outgoing calls. And the iPhone speaker is greyed out. I just installed the new update two days ago. If that’s the issue, I hope Apple can fix it soon!

Hi there,

My iphone 7plus has the same problem after updating to 11.3 last week.

I connected my phone to Bluetooth earphone once, and after that my phone cannot make any calls. The speaker option is grey and cannot hear any sound.

Music and videos are fine through the speaker.

Voice memo not working.(red record button grey out)

I can only make calls through Bluetooth earphone connected now.

I was finally able to get a genius bar appointment yesterday after hours of sitting on the phone with apple support. When I got there, apple had me update my phone to 11.3.1 but it still didn't fix the issue. They said since my phone was a couple months past the 2 year warranty there was nothing they could do and I would have to pay $320 to replace my phone. They said that the 11.3 update "triggered something in my phone that was previously there" which caused all of these issues to come up at once????? I am extremely unhappy with how Apple handled this as it is obviously a software issue on their end. After being an loyal apple user for 8+ years I can now say that I will be getting my phones and laptops from a different provider from now on 🙂

Having the same issue with iPhone 7 Plus on iOS 11.3. I upgraded to iOS 11.4 to see if that fixed it but no. Facetime also don’t work. Called T-mobile they asked to swap SIM cards. I tried that with my iPhone X where this sim work fine. It’s the iOS 11.3 or 11.4 bug and Apple needs enough complaints to fix this.

That’s exactly what I did and was able to get a one time replacement waiver. In my case it was because when I first called and Apple Suppprt about the problem (7/4/2018) they were still offering free replacements to out of warranty phones. It seems to me the staff want to Find a reason to help people with this issue, but can’t really do anything now because they canceled the exemptions.

Same issue! I am on the phone with Apple now and they are saying because my phone is out of warranty, I am responsible for paying the $319 for replace/repair.

I filed a formal complaint over the phone. I suggest everyone who is having the same issue do the same. The phone tech told me that all complaints are read by their engineers.