iPhone speaker greyed out
[Re-Titled by Host]
[Problem Solved]
Dear all!
If you are having the same problem as disscussed above, please find a professional iPhone repair store and ask them to check the audio IC, it’s a tiny little chip on the mother board.
I got my iPhone 7 Plus audio IC replaced today for ¥400 (around US$60), and the problem is solved! All phone functions back to normal, phone calls normal, voice memo working, etc.
Tips: If your phone is still under warranty, please search help from Apple Store. If not, get the audio IC checked, and most likely it will work for you as well.
Again, this is not a software problem, it’s the hardware issue, another new update won’t fix it!
Have the exact same problem. I just found out I can make calls with the apple watch but not regular calls with the iphone. I have an iphone 7 plus and it stopped working after update 13.3, never happened before. Speaker on videos, podcasts etc work perfectly fine on the phone and bluetooth as well. Whatsapp voice messages and calls aren't working either.
Does apple even cares for this discussions? has anyone found a solution?
If I have to buy a new phone because of this it will definately not be an iphone.
Hey i am having the exact same issue with 11.3 update, i have tried a restore and a clean install of the os but nothing has fixed it so far.
Hope apple deals with this and releases an update soon! This is really irritating.
i also have this exact same issue.
ios 11.3 was fine for a few days but then the issue started after i drove to work in my car that has a bluetooth handsfree!
Same issue happened to mi iPhone on July 20th, my local Apple Store (Barcelona, Spain) gave me a brand new phone. great service!
Apparently some out of warranty customers were offered free replacements but that has changed...
https://www.macrumors.com/2018/07/17/apple-ends-free-oow-iphone-7-mic-repairs/
We ended up calling AT&T & they sent us a refurbished 7 because we had a warranty with them. Apple provided to be a dead-end and poor customer experience.
I have found a solution. Buy an android
I didn’t fix it, I was able to get a senior Apple engineer and he approved a replacement, I sent my phone and waiting for the new one, hopefully it will be here soon
Hay I fixed the problem by using Bluetooth headphones , super annoying but at least your phone isn’t junk.
All I know is this is the last iPhone I ever buy!
Similar design issue on 6+ called the “touch disease”. Apple has really high quality standards, but dropped the ball on this one.
I’m having the same issue. As soon as I updated the software my audio was gone. Went grey like everyone is reporting.
If you're still experiencing the issue after, contact Apple via the link in step 4.
- If you previously connected your Bluetooth accessory to your iOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
- If you can pair your accessory with some devices but not your iOS device, unpair the accessory from your other devices. Then try to pair with your iOS device again.
- Check with the accessory manufacturer to make sure that your accessory supports your iOS device.
- If you still have any of these issues, contact Apple Support:
- You can’t turn on Bluetooth or the setting is grayed out.
- You can’t connect any Bluetooth accessories with your device.
- The accessory manufacturer confirmed that your accessory is working correctly.
I can make and receive calls with a bluetooth device/headset but can the normal earphone input does not work but the phone charges thru the same port.
I took it to my local istore and they did a factory settings reset and a diagnostic scan and can't find/fix the problem.
I have the exact issue and it has happened to my first phone and a replacement device. Very frustrating as i use voice memos quite often and they also dont work now. Hopefully 11.3.1 comes out quickly with a fix!
iPhone speaker greyed out