No sound when I upload recorded video to FB

I recorded and it works fine on my phone from my photos but i want to upload it to a FB group and it has no sound. I have also tried to share in messenge.

iPhone X

Posted on Apr 9, 2018 9:05 AM

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2 replies

Apr 10, 2018 11:52 AM in response to jeanfromstreetsboro

Greetings, jeanfromstreetsboro!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with videos not loading to Facebook or Facebook Messenger with sound and I am happy to help out! Since the videos are working with sound on your device, I suggest taking a look at this article with steps to follow If an app unexpectedly quits, stops responding, or won’t open. While your apps are not exhibiting these specific symptoms, these steps are good for issues with using apps.
Let me know the results and take care!

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No sound when I upload recorded video to FB

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