App Store (audio) Draining Battery

Hello,


Lately I've noticed App Store (audio) has drained 84% of my battery in the last 24 hours and it has only been open 2 minutes. Is this a bug in the new iOS? I noticed my battery was draining ridiculously fast even after I was asleep at night and there was no use of the cellphone.


I've attached 4 screenshots. Any assistance is appreciated! Thanks.User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file

iPhone 8, iOS 11.3

Posted on Apr 11, 2018 3:48 PM

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Posted on May 29, 2018 11:55 AM

I had the exact same problem as everyone is describing. Was told to do a factory reset so I did that then restored an old backup to get all my old data back. The problem persisted so I took it to the Apple store today and they said I should do a factory reset again but instead of restoring it from a previous backup, go to settings, general, reset, 'erase all content and settings' . Then when it starts back up click 'set up as new iPhone'. DO NOT RESTORE AN OLD BACKUP. It is a bit of a pain to have to re-download everything but if you store data in the cloud its not too much hassle. It worked for me, hope this helps!

75 replies

May 29, 2018 4:26 PM in response to Mharrington21

So yesterday I read over and over about this issues, and how it seemed to affect a majority of folks who used an Apple Watch, but what about those of us who dont use a watch? Or those of us who dont use bluetooth for anything? I was stumped about what to do.. So, I did what I read on reddit.. I simply toggled it on, left it sit a few mins, then toggled it off.. (this was yesterday after my first post here...) Plugged my phone it and actually kinda forgot about it.. Wen too work today, fiddled around as I always do on social media, watched some videos, etc etc. On my way home, 12 hours later, I was surprised to see I still had quite a bit of battery left.. then it hit me, I had forgotten about the "App audio drain" so I went and checked my battery stats... App Audio was no where to be found within the last 24 hours.. isn't that odd? so... ill keep an eye on it and see what happens over the next few days.

Jun 8, 2018 9:11 AM in response to mikefland

Hi haven't heard from Apple after sending them my diagnostics logs. On the other hand I haven' h any battery rain caused by appstore lately. Not even before updating to 11.4. For now appstore consume at most 1-2% for me.


Do contact them, it's positive for us user the more people that contact them about this issue. Hopefully the find this bug and fix it

Jun 8, 2018 12:51 PM in response to fredrikse

I did contact them today. I had talked on the phone with apple support. This particular person said they hadn't seen anything like this so they'll probably make note of it and report it too. All in all, they gave me two options: factory reset and restore, or wait for the next iOS update, which I'm guessing is going to be 11.4.1. I think I'm going to wait on that for now and just troubleshoot in the meantime. See if anything works. I'd really rather not reset and set up as new. This is definitely a software bug and should be fixed in about one or two updates. So, it's the waiting game for me.

May 23, 2018 8:34 AM in response to Lawrence Finch

When my phone has this problem app store stands for 40% battery usage. When I don't have a problem less than 1% and not visible sometimes. It's hard to say how and when this happens, it just happens. I have done some diagnostics log and sent to Apple, after they received it they told me it was a great log and they had some to work with. They have found something interesting in this log but I don't know what. The should come back to me after some more research. So in my opinion the have found something of interest in this log and are fault tracing it to understand what's happening. They also said that this doesn't happen to everyone, there are some devices that has this issue but not everyone.

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App Store (audio) Draining Battery

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