App Store (audio) Draining Battery

So you installed a beta version, which BY DEFINITION of what a beta is, has bugs, and you found one. I hope you reported it using the instructions that you received when you signed up for the beta program.

If you have a backup made with 11.3 that is user data only, not iOS. And you cannot install a previous version after upgrading without hacking the phone. Assuming you did not hack it, restoring user data fixed it. Which means that it wasn't an iOS problem.

I agree the backup was a restore which has fixed it. Speaking to Apple they thought it was an App Store bug in the latest download which is my belief too and Apple need to do an update to fix the App Store (if correct). Anyway i Appreciate the debate but I still believe that an update from Apple will correct this as it’s software driven. i look forward to 11.4 final version but I’m confident will correct my phone. Thanks

Yeah sure. I used my work computer to charge my phone and it had saved a backup from 11.3. I factory reset and wiped my phone and then installed 11.3 iOS and then loaded my profile. i use iCloud to backup but on my work computer I save locally. Complete luck that I had a backup saved as I didn’t know

Restoring never replaces iOS with an earlier version. It restores the current version, then the latest user data backup, which can be from an earlier version. If you go to Settings/General/About or to Settings/General/Update what version does it say you have?

While it may be a bug in iOS, what triggers it? Clearly, it doesn't happen on all (or even most) phones. So what are the actual conditions that cause it? For example, an incomplete app update, Apple Music (if you are using it), etc. It would be valuable to know the conditions under which it happens. On my phone if I go to Settings/Battery App Store doesn't even appear, meaning it's less than 1%. I don't have Apple Music.

Ah ok. It shows 11.3.1 now but my restore was showing 11.3 So If It restores current version then fair enough. I do use Apple Music a lot but not sure. The only common thing I notice is it’s during the night when my phone isnt Being used. I can’t say when I’m using it that it drains quicker than I expect but I can have 100% at night and 30% when I wake. I’m starting to think I should check which apps I leave open during the night as there could be a stuck update (just a guess)

When my phone has this problem app store stands for 40% battery usage. When I don't have a problem less than 1% and not visible sometimes. It's hard to say how and when this happens, it just happens. I have done some diagnostics log and sent to Apple, after they received it they told me it was a great log and they had some to work with. They have found something interesting in this log but I don't know what. The should come back to me after some more research. So in my opinion the have found something of interest in this log and are fault tracing it to understand what's happening. They also said that this doesn't happen to everyone, there are some devices that has this issue but not everyone.

That's certainly something to check. One option is to leave it plugged in overnight. I realize that masks the problem, but, if you turn on iCloud backups, if you do charge overnight you will have a fresh iCloud backup every day.

I have the solution.

I had the problem in iOS 11.3 / 11.3.1 and to fix this you can do one of the following:

- Wait for iOS 11.4

- Join the beta program and get iOS 11.4 Public Beta 6.

I am currently on the public beta and that solved my problem.

Rajat89434 wrote:

If you do upgrade to the beta program. It is very simple and easy. So you can get a faster way to fix this.

And if you do, you put a buggy version on your phone. If it had no known or mitigated bugs it wouldn’t be a beta, it would be in general release. So there’s a chance it could make your phone unstable or even unusable. You should only install a beta version on a phone that you don’t need on a regular basis. Never on your primary communications device.

Just an update on my iPhone 6, after the above setting changes, that App Store (audio) changed to a game recently installed and played for some times. To me it seems somehow it got catalogued as App Store (audio) for that game.

That’s what I’m saying. My 8 Plus is perfectly fine still and isn’t bricked. If it was how would I be replying right now. You have a solution in front of you. Use it. Or continue to wait for 11.4. Your choice.

Same issue as the most of us in this tread. Sorry to say but for now it seems there is no fix for this. For now my phone is working but this drain can come at any point and it's app store that draining according to battery usage. I have also have had over 80% drain on app store.

Count me in on the "App Store Audio" bug.. Yeehaw, welcome to the country club eh? hahah. Im still digging around the internet to see what others have said. this just happened as of recently. This just recently happened, like within the last few days.. something dont add up..

Ill tell ya what.. yesterday was the first day I noticed it.. I just added instagram.. kinda wandering if thats the culprit... since I read in this thread that certain apps could be considered "App Store audio"...maybe thats the culprit? Who knows.. time will tell. lol. But honestly, up till like a day or 2 ago, my 8plus was just fine.. No im jacked!! just bought it a few months ago..

I had the exact same problem as everyone is describing. Was told to do a factory reset so I did that then restored an old backup to get all my old data back. The problem persisted so I took it to the Apple store today and they said I should do a factory reset again but instead of restoring it from a previous backup, go to settings, general, reset, 'erase all content and settings' . Then when it starts back up click 'set up as new iPhone'. DO NOT RESTORE AN OLD BACKUP. It is a bit of a pain to have to re-download everything but if you store data in the cloud its not too much hassle. It worked for me, hope this helps!