App Store (audio) Draining Battery

Hello,


Lately I've noticed App Store (audio) has drained 84% of my battery in the last 24 hours and it has only been open 2 minutes. Is this a bug in the new iOS? I noticed my battery was draining ridiculously fast even after I was asleep at night and there was no use of the cellphone.


I've attached 4 screenshots. Any assistance is appreciated! Thanks.User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file

iPhone 8, iOS 11.3

Posted on Apr 11, 2018 3:48 PM

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Posted on May 29, 2018 11:55 AM

I had the exact same problem as everyone is describing. Was told to do a factory reset so I did that then restored an old backup to get all my old data back. The problem persisted so I took it to the Apple store today and they said I should do a factory reset again but instead of restoring it from a previous backup, go to settings, general, reset, 'erase all content and settings' . Then when it starts back up click 'set up as new iPhone'. DO NOT RESTORE AN OLD BACKUP. It is a bit of a pain to have to re-download everything but if you store data in the cloud its not too much hassle. It worked for me, hope this helps!

75 replies

May 1, 2018 4:30 PM in response to Mharrington21

Hello,

I have the same issue. My case is currently with a specialists at Apple. All steps to reduce battery drainage was taken before going into an Apple store, it made no difference. From there, the case has moved from a consultant to an advisor then to a manager and nobody has a clue or a solution for the issue. The phone was factory reset twice it also made no difference. No update yet. Will keep you posted if they come up with a solution.

May 15, 2018 3:18 PM in response to Mharrington21

Hello


I have had the same issue since updating to iOS11.3 and 11.3.1 on my iPhone 7+

I’ve spoken to a number of tech people including Apple and no one seems to know what the issue is. Have factory reset my phone and that seemed to help the battery drain during the day but at night doesn’t seem to solve the problem

I have kept my phone on charge the last week over night and that gives me a full day use of my phone however the last couple nights haven’t kept on charge as it has been fully charged before going to bed but on waking up it is completely drained.


Have tried all battery saving methods, have used low power mode over night and turned off notifications and data and still seems to be draining


Apple please fix this issue ASAP!

May 17, 2018 2:31 AM in response to Mharrington21

I have the same problem. My iPhone 7 is brand new as of March. Battery life started off amazingly but last week or so has been draining in a day when I haven’t even used it much. Battery usage shows that the App Store has used 50% of my battery on ‘audio’ with only a minute screen time. By the way I don’t have an Apple Watch so that’s not the problem here.

May 25, 2018 9:24 AM in response to Rajat89434

Rajat89434 wrote:


If you do upgrade to the beta program. It is very simple and easy. So you can get a faster way to fix this.

And if you do, you put a buggy version on your phone. If it had no known or mitigated bugs it wouldn’t be a beta, it would be in general release. So there’s a chance it could make your phone unstable or even unusable. You should only install a beta version on a phone that you don’t need on a regular basis. Never on your primary communications device.

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App Store (audio) Draining Battery

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