iPad Pro touch screen

BORg529 wrote:

By running battery completely to dead and ipad shuts down will kill battery. Might have other issues later, or may compound problems you having now.

Not really.

Have had my iPad Pro for 2-1/2 years, now.

I DO let my battery drain to 0 every so often ( like every two to three months, or so. ).

I charge it up right away. I don"t ever leave the battery flat for any appreciable time.

Not having any operational issues, other than some known iOS bugs, at all.

My iPad Pro has been working very well.

The only thngs I continually have issues with is the Apple 12W power blocks failing on me every year to 1-1/2 years.

Just had to purchase another $20 U.S.D. power block from Apple this week!

These Apple power blocks just don’t last.

I even have them plugged into a very expensive, high quality surge strip, also.

Good to know. I thought it was the screen protector, which I took off. it is still happening. I did the hard reset and it was still happening. Seems there are a lot of people with this problem and it didn’t happen immediately when I got it. It happened over time. Do you think it’s a matter of time before it happens with the next one? What made them replace? And did you have to turn it into them for repair for a while? And, when it happens intermittently, how do they handle that (when you may not be able to replicate in the store Consistently)

thanks-Wendy

Very true. But were you able to reproduce it with the techs? Mine doesn’t happen all the time. Seems to happen more when I am using it for a long period of time. But that won’t help me if I go to the store for 30

Minutes and they can’t see it happening. Did they take it to try to repair it? I am hesitant to restore because I had a significant issue setting it up and I now don’t recall all the details in how I fixed it (Apple was not that helpful) and I am Afraid the issue will happen again if I restore it. A little catch 22. But I suspect I have no choice. I will have to do it in the evening the day before I have time to go into Apple. The closest store to me is closed for renovation. What was the final straw in replacing it?

has anyone heard of this on the 10.5 model? Or is it just 12.9? I wonder if it has something to do with the size of the touch screen. Mine does the same and I’m going to have the hardware checked tomorrow.

I have had the exact same issue with my iPad Pro 12.9 (second generation). It started literally out of nowhere three days ago. I create illustrations/concepts/storyboards in Procreate on the iPad in concert with Photoshop on my Mac mini with a Wacom Cintiq. The iPad was a liberating mobile option and even allowed me to take art to a final level. This has derailed workflow and I am pinned at my desk.

It happens mostly when I switch between the Pencil and touch while flying through a combination of simple actions. I like the freedom of moving quickly, and what has become a very useful and intuitive process now brings production to a halt. So incredibly frustrating. The Pencil still responds when touch is frozen, but there aren't work arounds using the Pencil. This is crippling for retail and agency work which has almost unrealistic timeframes.

I am taking it to my local Apple Store, but after reading this and other threads, I have little confidence it will be fixed.

I will keep you posted.

Drew

The sketch monkey

Forgot to mention, I have been using Apple products for 26 years, and yes, I have tried a battery of attempted fixes including hard reset(reboot), complete factory reset, application delete and restore, jumping jacks, all that.

HALP!

This is my third 12.9. One 1st gen and two 2nd gen. First had no problems. Second gen had the problem and was replaced. Now this one is doing it too. Giving it one more chance before giving up Which is a real shame because it’s a fantastic tablet in all other regards.

Same issue here. It has become worse with last few updates (up to date as of Aug 8th 2018).

This has made my iPad 10.5 (6-8 months old) operate like the cheap capacitive touch tablets you buy for $199.

VERY DISAPPOINTING. Now being forced to look at M$ Surface. I need a real business solution that works like a real business solution.

FYI- Had to type same letters over and over to even type this. Something is wrong here and there are enough threads to prove it. Lawyers will be looking to make some money off this soon (as in class-action)...

I have the same issue with Gen2. I chatted for an hour with support and they transfered me to local Apple store. In 3 days I went to the store and had THE WORST CUSTOMER EXPERIENCE in my life. "Genius" spoke with me like I am clinically ********. He kept on saying that I use it wrong and there's nothing wrong with pressing 2 or 3 times on the screen to get the results. He trashed Firefox and said that I should never use it and that Apple is "not responsible for 3-rd party apps".

I was using iPads since Gen1 and can tell the difference when the device is not working properly. Anyway. He did a full reset and the problem never went away. I couldn't replicate the issue at the store though. It's happening more when I hold it above my head in bed, but it also happens on the table. I have Apple care for it but not sure what my next step should be. I also have a personalized engraving, so I would love to have it fixed. Any advise would be helpful.

I have had my 1st gen, 2015 iPad Pro for 2-1/2 years now and never had an issue with the touch screen not working.

See my two above comments if you have a newer, 2017 iPad Pro model.

Mine is that the top left corner doesn’t response especially when Apple Pencil is used.

Ditto. touch screen issues. A 2” Band along home button the worst area.

nvm