Hey Siri doesn’t work while music is playing. Any way to fix this? iPhone X, iOS 11.3

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Siri will have to get much more sensitive and multiple microphones to accomplish that (the HomePod has 6 I believe) and it is going to pull more battery power.

i had the same problem. So i rebooted phone and issue was not corrected. So i turned off wifi and bluetooth and that cured the problem, now i turned on wifi and bluetooth and i’ve no problem with Siri hearing me while playing music.

FYI iphone 7 plus ios 11.4

simple and I stumbled upon it I turned off the Wi-Fi and Bluetooth rebooted the system and then I turn Wi-Fi Bluetooth back on and tested Siri while playing music and she heard me and respond

yes. i tried both my ipad pro and iphone 7+ before replying and no problems. i was out driving yesterday and had no problems with siri. turn off both bluetooth and wifi and restart wifi and then bluetooth. make sure your bluetooth is on while in your car. you can always use a cable and carplay to bypass BT and see if siri will hear you while playing music.

i have found in my case it was with Apple Music, all other services worked fine and siri would respond.hope this helps.

be sure hey siri is on and battery saver mode is off. friend has 10x and siri works fine

Hey Siri never worked on any of my iPhones while playing music since it was introduced. The only device I know of that works that way is the HomePod.

"Hey Siri" used to work better, she seems to be getting more limited with each recent iOS update. I recently updated from a 6s to an X and she's much more limited even on the same iOS! I hoped she'd work better, but she's so smart she's stupid now.

She will not answer you while a song is playing. She will sometimes respond during quiet spaces or the spaces between songs. But she has a new coding limitation (probably meant to extend battery life as a feature but the way it works is like a bug) where she will not respond while the phone is facedown when "Motion and Fitness" is enabled. Supposedly turning off that feature will fix that issue, but mine seems to ignore "Hey Siri" when facedown no matter what I do. Maybe that's another "feature" for the iPhone X, but it should be an option users are aware of and can actually control. Since facedown is my preferred way to rest my phone for privacy, I guess I'll be using my Amazon smart speakers a lot more because they can hear me over loud tv and even over music currently being played on that speaker.

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What exactly did u do to fix this. I have iPhone 7 Plus running iOS 11.4 really need to make Siri work right sometimes it will but most the time it won’t and I’m usually listening to my music cycling wanting to know the tone or get directions by voice

Does your Hey Siri work now? I have an iPhone X and it also doesn’t work when I was playing music. I was driving yesterday and wanted to text someone but when I said “hey Siri” while the music was still playing, Siri didn’t come on. It did come on after I paused the music though.