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icloud for windows keeps asking for password

I am using a Dell i7 laptop with fully-updated Windows 10 Home.

Computer runs antivirus and Malwarebytes.

I have been using iCloud for Windows on my device for years, BUT

For the last 48 hours, every time my computer awakes from sleep or is rebooted, I am asked for my iCloud for windows password and my two-factor authentication code.

I have uninstalled all Apple software and freshly reinstalled just iCloud for Windows, but the issue persists.

I spent an hour+ on the phone with Apple Support yesterday, but no solution yet, so I am turning to the Community for some ideas.

Thanks to all!

iPad Pro Wi-Fi, iOS 11.3

Posted on Apr 20, 2018 7:05 AM

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55 replies

Aug 6, 2018 1:52 AM in response to lcfx_lain

In my case this was due to having multiple entries for same Windows PC under Settings, iCloud - device list on my iPhone


Problem happened in April immediately after the 1803 version of Windows 10 was dropped

Problem happened again today after I updated the BIOS version of my laptop


The solution both times was shut down the PC, delete all entries for the PC hostname from the iPhone device list, then boot up the PC and sign back into iCloud. Problem solved.


I have 2FA enabled on my iCloud account.

Aug 6, 2018 4:06 AM in response to jmc-apple

Been there. Done that. It’s a Windows API problem. What you mention is ANOTHER annoying issue. Why multiple devices with the SAME HOST NAME are created each time one does a BIOS update is beyond me. Even Microsoft figured out how to “fingerprint” a PC when a user wanted to install Windows 10 on the same machine repeatedly.

Aug 16, 2018 11:02 PM in response to DougR34135

iCloud on my corporate Windows 10 v1709 laptop logs in and keep silent (throughout shutdown/sleep/reboots) as long as I keep it at work. If I bring the laptop home, I get the iCloud password question once, but no more, until I bring it back to work.


Seems like alternating between domain vs cached login triggers iCloud to reset and require new authentication.


Some weeks I have on-call duty, then I bring my laptop home every evening... :-(

Sep 7, 2018 11:01 AM in response to jmc-apple

That did it - i also had my windows desktop and windows laptop name multiple times in my icloud on the iphone (3 times desktop and laptop name there). Deleted all of them, and then restarted both PC and laptop, and logged in again in the icloud on PC and laptop - now everything is fine again, no more stupid logging in on every restart. i also had updated my bios and windows updates as they come...


Why apple doesnt get it solved to delete the old logins when you update windows oder your bios is strange for me...

but he, PROBLEM is SOLVED and easy if you know how :-)

Sep 28, 2018 11:06 AM in response to AlexLongvalley

None of those fixes worked for me 😟


However, I discovered that as long as the iCloud control panel (settings) is open on my computer, I never get asked to enter my password again!


So, until this is fixed, I just leave the iCloud window open and minimized.


Not a great solution, but it works.


I did notice another weird thing.


All of my Windows 10 PCs are now shown as running Windows 6.2 in the device list. They used to be showing as Windows 10. I wonder if this is related to the problem?

icloud for windows keeps asking for password

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