Mobile Data

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Mobile Data

I am using Iphone 7 and latest ios version.I want use my mobile data for downlading videos which i rent from itunes. I tried to open use mabile data button from settings but allways pop up a warning about if you want to use mobile data open from setting which i already did.

Posted on Apr 23, 2018 9:50 AM

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MoonJ.

Community Specialist

Apr 25, 2018 3:21 AM in response to musafromkayseri

Hello musafromkayseri,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to download videos rented from the iTunes Store app on your iPhone over cellular data. To help with this issue, please force close the Settings app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Then test your issue again, and if you're still having this issue, please contact your carrier to see if they support this process.

Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
Rent movies from the iTunes Store - Apple Support

Cheers!

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Mobile Data

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