Hello, I tried creating another admin user, and the problem still occurred. I rebooted in safe mode, the problem did not occur. I ran the etrecheck scan and here are the results:
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-26 19:40:39
Download EtreCheck from https://etrecheck.com
Runtime: 3:42
Performance: Good
Problem: Other problem
Description:
Full screen mode in safari tilts video to the right, creating a diagonal split spilling from the right to the left side of screen.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
High battery cycle count- Your battery may be losing capacity.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Air (11-inch, Early 2015)
MacBook Air Model: MacBookAir7,1
1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
4 GB RAMNot upgradeable
BANK 0/DIMM0 - 2 GB DDR3 1600 ok
BANK 1/DIMM0 - 2 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 752
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1366 x 768
Drives:
disk0 - APPLE SSD AP0128H 121.33 GB (Solid State - TRIM: Yes)
Internal PCI-Express 5.0 GT/s x4 NVM Express
disk0s1 - EFI () [EFI] 315 MB
disk0s2 () 121.02 GB
disk1s1 - Macintosh HD (APFS) 121.02 GB (96.63 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.02 GB (22 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.02 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.02 GB (1.07 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.02 GB (22.66 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 121.02 GB (22.66 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en3: USB 10/100/1000 LAN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en4: iPhone
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 12.49 GB available
System Software:
macOS High Sierra 10.13.4 (17E202)
Time since boot: Less than an hour
System Load: 1.39 (1 min ago) 4.29 (5 min ago) 3.38 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.privateinternetaccess.osx.PIA-VPN.plist
Executable: /Applications/Private Internet Access.app/Contents/MacOS/startup.sh
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
17 32-bit apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] Wireless360Controller.kext (Drew Mills, 1.0.0d15 - SDK 10.10)
[Not Loaded] WirelessGamingReceiver.kext (Drew Mills, 1.0.0d15 - SDK 10.10)
[Not Loaded] Xone Driver.kext (Drew Mills, 1.0 - SDK 10.10)
/System/Library/Extensions
[Not Loaded] 360Controller.kext (Drew Mills, 1.0.0d15 - SDK 10.10)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 187 Apple tasks |
[Running] | 97 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 190 Apple tasks |
[Running] | 108 Apple tasks |
Launch Agents:
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-26) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-26) |
[Loaded] | com.privateinternetaccess.osx.PIA-VPN.plist (? 87063a21 - installed 2017-09-20) |
Launch Daemons:
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-22) |
[Running] | com.mice.360Daemon.plist (Drew Mills - installed 2016-08-28) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-04-26) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) |
User Launch Agents:
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-26) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-26) |
User Login Items:
iTunesHelper Application (Apple - installed 2018-03-30)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)
Flash Player: 29.0.0.140 (installed 2018-04-10)
QuickTime Plugin: 7.7.3 (installed 2018-04-20)
Google Earth Web Plug-in: 7.1 (installed 2016-05-27)
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2018-04-26)
3rd Party Preference Panes:
Flash Player (installed 2018-03-26)
XBox 360 Controllers (installed 2016-08-28)
Xone Controller (installed 2016-10-25)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 121.02 GB - Disk used: 98.36 GB
Destinations:
t**********e [Local] (Last used)
Total size: 499.76 GB
Total number of backups: 33
Oldest backup: 2016-06-28 19:38:57
Last backup: 2018-04-22 21:20:51
Top Processes by CPU:
Process (count) | Source | % of CPU |
com.apple.WebKit.WebContent (4) | Apple | 9 |
WindowServer | Apple | 6 |
coreaudiod | Apple | 4 |
bluetoothaudiod | Apple | 4 |
kernel_task | Apple | 4 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 636 MB |
com.apple.WebKit.WebContent (4) | Apple | 509 MB |
mdworker (15) | Apple | 177 MB |
MTLCompilerService (10) | Apple | 169 MB |
Safari | Apple | 110 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
com.apple.WebKit.Networking | Apple | 1 MB | 61 KB |
mDNSResponder | Apple | 102 KB | 17 KB |
apsd | Apple | 5 KB | 5 KB |
netbiosd | Apple | 522 B | 354 B |
rapportd | Apple | 355 B | 385 B |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
coreaudiod | Apple | 8 |
com.apple.WebKit.WebContent (4) | Apple | 7 |
WindowServer | Apple | 5 |
bluetoothaudiod | Apple | 2 |
com.apple.WebKit.Networking | Apple | 1 |
Virtual Memory Information:
Available RAM | 1.05 GB |
Free RAM | 16 MB |
Used RAM | 2.95 GB |
Cached files | 1.03 GB |
Swap Used | 50 MB |
Diagnostics Information (past 7 days):
2018-04-26 17:10:44 cloudd Crash (once)
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/MMCS deleted/renamed, crashing.' terminating with uncaught exception of type NSException abort() called |
End of report