The only action I can currently take on MS Word on my Macbook Air is Force Quit.
What I would like to do is open the application from the doc or open .docx files from finder. Can't do either.
I gave remote access to MS support the other day and typically it worked fine. MS Office 365 is all up to date and Excel is working fine.
There are no updates to install in the app store, iOS is up to date.
Please advise.
TIA.
EJ
MacBook Air, macOS High Sierra (10.13.4), MS Office
The current version is 16.13. Update to the current version using the MS Updater before trying anything else.
You are running High Sierra, but what version of MS Word?
Before High Sierra launched, Microsoft announced that it would not be offering “formal support” for its Office 2011 apps in macOS 10.13 High Sierra. Support for Office 2011 for Mac was due to end on 10 October 2017 anyway.
This doesn't mean that your Office 2011 apps will not work in High Sierra, but it is possible that you will encounter issues with them - and Microsoft will not be addressing any issues with the suite of apps including:
We have tested Word 2011 and it does seem to work in High Sierra, but we would advise against relying on it, just in case a glitch causes you to lose your work.
estherflipflop wrote:
I have Office 365 subscription version 16.12.
Seems it is compatible
Microsoft Office support for macOS 10.13 High Sierra - Office Support
Update history for Office 2016 for Mac - Office Support
To get the latest update, open an Office for Mac application, go to the Help > Check for Updates menu, and follow the instructions in the AutoUpdate app.
Since this is a third party app what does Microsoft Support suggest? This maybe your best bet to resolve your issue.
Thanks for quick and comprehensive reply!
I have Office 365 subscription version 16.12. Would you recommend installing a different version of MS Office?
Very grateful for your help,
EJ
Thank you. I am installing updates.
Best wishes,
EJ
MS Word Force Quit
