iMac running very slow
My iMac has been running terribly slow - I have investigated various aspects to check - eg CPU/memory usage - and finally have run a EtreCheck report see below. Can I have suggestions please to improve this?
EtreCheck version: 4.3.1 (4D024)
Report generated: 2018-05-27 10:05:04
Download EtreCheck from https://etrecheck.com
Runtime: 32:32
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM1 - Empty
Video Information:
AMD Radeon R9 M380 - VRAM: 2048 MB
iMac
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 998.98 GB (670.26 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en6: iPad
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E202)
Time since boot: About 8 days
System Load: 1.98 (1 min ago) 1.67 (5 min ago) 1.61 (15 min ago)
Security:
| System | Status |
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
29 32-bit apps
Kernel Extensions:
/Library/Extensions
[Not Loaded] Dropbox.kext (Dropbox, Inc., 1.8.8 - SDK 10.11)
[Not Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 162 Apple tasks |
| [Running] | 121 Apple tasks |
| [Other] | 2 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 167 Apple tasks |
| [Running] | 129 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-11) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-17) |
| [Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Running] | com.brother.LOGINserver.plist (? a1772de2 - installed 2016-03-11) |
Launch Daemons:
| [Running] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-17) |
| [Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-11) |
| [Other] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Running] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-17) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-06-10) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-01-17) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Running] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-21) |
| [Other] | com.valvesoftware.steamclean.plist (? 0 - installed 2017-11-10) |
| [Loaded] | com.skype.skype.shareagent.plist (? 0 - installed 2017-11-17) |
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-05-19)
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-10)
QuickTime Plugin: 7.7.3 (installed 2018-04-08)
AdobePDFViewer: 18.011.20040 (installed 2018-05-19)
Flash Player: 29.0.0.171 (installed 2018-05-10)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-15)
User Internet Plug-ins:
ZoomUsPlugIn: 4.0.22115.0123 (installed 2017-01-25)
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| WindowServer | Apple | 11 | |
| Installer | Apple | 7 | |
| kernel_task | Apple | 4 | |
| kextd | Apple | 1 | |
| Google Chrome Helper (10) | Google, Inc. | 1 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (11) | Google, Inc. | 1.45 GB | |
| kernel_task | Apple | 955 MB | |
| mdworker (22) | Apple | 579 MB | |
| Evernote | ? | 266 MB | /Applications/Evernote.app |
| Dropbox (3) | ? | 239 MB | /Applications/Dropbox.app |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| Dropbox | ? | 12 MB | 1 MB | /Applications/Dropbox.app |
| mDNSResponder | Apple | 5 MB | 2 MB | |
| netbiosd | Apple | 161 KB | 27 KB | |
| apsd | Apple | 5 KB | 4 KB | |
| RTProtectionDaemon | Malwarebytes Corporation | 3 KB | 1 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| WindowServer | Apple | 1 | |
| Dock | Apple | 1 | |
| Google Chrome Helper (11) | Google, Inc. | 1 | |
| Google Chrome | Google, Inc. | 1 | |
| installd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 2.39 GB |
| Free RAM | 236 MB |
| Used RAM | 5.61 GB |
| Cached files | 2.16 GB |
| Swap Used | 47 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Numbers | 5.0 | 2018-05-05 |
| Pages | 7.0 | 2018-05-05 |
| Keynote | 8.0 | 2018-05-05 |
| Security Update 2018-001 | 2018-05-05 | |
| Adobe Flash Player | 29.0.0.171 | 2018-05-10 |
| Evernote | 7.1.1 | 2018-05-13 |
| Adobe Acrobat Reader DC (18.011.20040) | 18.011.20040 | 2018-05-19 |
| Microsoft PowerPoint for Mac | 16.13.18052304 | 2018-05-26 |
| Microsoft Excel for Mac | 16.13.18052304 | 2018-05-26 |
| Microsoft OneNote for Mac | 16.13.18052304 | 2018-05-26 |
| Microsoft Word for Mac | 16.13.18052304 | 2018-05-26 |
| Microsoft Outlook for Mac | 16.13.18052304 | 2018-05-26 |
Clean up:
~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
/Users/***/Library/Application Support/Steam/SteamApps/steamclean
Executable not found
Diagnostics Information (past 7 days):
2018-05-26 11:31:35 Skype.app CPU (2 times)
/Applications/Skype.app
End of report
