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Level 1

16 points

Contact names not showing in text messages on lock screen

I have had this issue for quite some time now, where when certain people text me (only a select few of my contacts), their number shows on my lock screen instead of their contact name. I have read all the threads that I have found regarding this being an issue for others too, but everything I have tried that has worked for others is not working for me... An additional thing I tried the other day was to totally delete the contact and re-add him to my contact list, changing his number from having an international dialling prefix to the standard UK telephone number, once he text me again following doing this, it still just showed his number on my lock screen and not his contact name.

Hopefully Apple will have this fixed for the up and coming iOS release, which is supposed to be being dubbed 'Apple's most stable iOS yet', not holding my breath though...

iPhone 6s, iOS 11.4

Posted on Jun 11, 2018 5:49 AM

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19 replies

Chrissaces Author

Level 1

16 points

Jun 12, 2018 5:40 AM in response to iZian

I think it might have started with iOS 11, but it has been doing it some time now. I haven't changed how I back up to iCloud in a long time, I only backup the bare minimum (ie not photos, just contacts and calendar etc) as I only use the 5GB free iCloud. I did try turning this off and on again in case it was a sync issue, but no results there either. I've tried the short name off and on workaround with no results. I'm pretty sure that the number has not come from the sim, I've not stored contacts to sim for years due to having an iPhone and just backing up my contacts to my computer and iCloud. On the last thought, yeah, I've deleted him as a contact, added him from the message history itself and also created him from the phone app/menu as a new contact, both still leaving me with the same issue. I'm still waiting on his reply to an earlier text anyway, so I'll see how the nickname test works.

Chrissaces Author

Level 1

16 points

Jun 12, 2018 3:25 AM in response to ckuan

You haven't proven anyone wrong, you haven't even understood what the issue is? Haha...

What leads you to believe that I have not read the terms of use?

iZian

Level 2

178 points

Jun 12, 2018 6:29 AM in response to Chrissaces

Messages in iCloud is a new thing in iOS 11.4 ; it sounds like you've not heard about this and thus probably don't have that on. So the conversations aren't being synced as a whole

Chrissaces Author

Level 1

16 points

Jun 14, 2018 7:50 AM in response to iZian

I've now tried the nickname and that doesn't come through, neither did the notification test work, both just still showing the number

Contact names not showing in text messages on lock screen