iPad Pro 10.5inch Faint White Spot Above Home Button

Yes that is very sad and in my point of view a big mistake from apple.

I'll use now all my apple products that i got but i am not able to buy me new stuff anymore so long they got so bad quality. The Apple Watch 4 was the last product i've buyed. It can't be that a product like iPad shows a defect after the warranty ends. I am very disappointed and if Steve could see this, he would make trouble at apple.

In the middle 80's till middle 90's apple did some bad mistakes that cost's lot of customers. I hope they don't do the same now. So Apple make it right !

Got exactly the same issue. The white sport is above the home button. The response I got from apple is that's an accidental damage 😟

Hi, i just got the result of their “investigation” worth 1000 pesos. Pressure damage it is, but why am I not surprised?! haha. Same issue Ipad pro 12 inches white spot above home button.

Mine were diagnosed at the apple store in Oklahoma City. The spot on mine seems to be growing!

Yes power mac :)

I have the same issue at the same place of my iPad Pro 10.5 after few months I purchased. Please take this issue seriously APPLE.

I have the same problem and unfortunately it happened two months after the warranty had ended. Disappointing!

Thank you for the advice. I use a protective case since day 1 on my AW4 🙂

Same issue here. Bought 29th August 2017 and have bright spots close to the home button...

I got the some problem here :(

But since I bought my iPad Pro 10.5 in June 2017 Apple wants 510€ (I am from Germany) for repair.

For a 1000 € device... ufff... f*c*

Does anyone found already help?

Having read through the reply’s I though I’d also add that myself is having exactly the same problem!

A white blotch much lighter than the remainding screen just about 1/4 aboveboard the home button. This clearly is a repeating problem for many iPad sold in 2017 and possibly arises within a 3-12 month period of use, is it pressure damage as the Apple advisors say?

Possibly created from some form of pressure when applied to the screen, but my question is why are almost all the location of the blotch in the same area?

I would believe that this is down to a design fault and poor QC, to support that I have been demonstrated by a sales representive in a known retail shop here in the uk that when the home button is pressed it apparently pushes onto the screen causing some type of rainbow effect to become visible, this was explained to me when looking into why my device warranty in which I was then further directed to Apple.

I further explored the Internet including YouTube to also find a video of exactly the same fault and you guessed it SAME EXACT location!

I’ve listed all of these sources as I’ve got an appointment with GB this coming Monday and plan to show the advisor including this post.

I’ll keep you all informed on the outcome.

Such a fantastic product but definitely not acceptable from trillion dollar company!

Sascha - I’ve had the exact same experience as you and am very disappointed with Apple’s response (I own a lot of Apple stock and complaining direct to Apple with that leverage hasn’t even helped me at all). I think affected iPad owners just need to keep complaining loudly and hoping that eventually we will be heard. It does occasionally work.

A word of advice for your AW4, buy a protective case! https://www.amazon.com/gp/product/B07HKH3NTQ/ref=oh_aui_search_detailpage?ie=UTF 8&psc=1

I did somethng minor to my AW3 that cracked the glass face and rendered it unusable. Because the heart rate monitor wasn’t working very well for me, I didn’t replace it until the AW4 came out. I’ve had very good luck with the AW4, but am not taking chances with cracking another screen, plus I now (reluctantly) have AppleCare for it.