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ghgfuyfyg Author

Level 1

17 points

iTunes HDCP error on Macbook pro

Product Details

Macbook Pro 15, 2.7 GHZ I7, Intel HD 530, Radeon Pro 460

macOS 10.13.5

iTunes 12.7.5.9

So about an hour ago everything was working fine. I was able to watch movies/tv shows on my mac through iTunes.

I restarted my macbook pro (my desktop background had changed - not sure if relevant) and now whenever I try to play any purchased movie/tv show, an error shows up 'the selected film won't play on your display. This film can only be played on displays that support HDCP.'

If i turn off automatic graphics switching, I do not get the above message from itunes, but its a blank sreen.

I have noticed that Netflix and amazon prime also does not play on safari now, but it does on chrome.

P.S.

Playback on other devices are working fine. I have restarted my macbook multiple times.

MacBook Pro (15-inch, Late 2016), macOS High Sierra (10.13.5), null

Posted on Jul 3, 2018 4:38 AM

Best reply

mattrogers

Level 1

21 points

Posted on Aug 23, 2018 11:59 AM

**HDCP Errors iTunes\Safari fix**

Symptoms:

*You had to reset the PRAM on your Mac for whatever reason

*iTunes movies won't play. You either get a black playback window or an error related to HDCP.

*Hulu and Netflix movies won't play within the Safari browser.

*YouTube is unaffected by this.

*Hulu and Netflix still play within Chrome web browser.

*Windows 10 (VM nor Bootcamp) are unaffected by this bug

Fix (workaround):

*Boot into Recovery Mode on your Mac (command+R)

*Open terminal and type in the command EXACTLY as written:

nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00

and then press RETURN

It will go back to the prompt. Type reboot and RETURN.

Use this information at your own risk. If this sort of thing makes you uncomfortable, perhaps you should contact Apple support directly and have them walk you through this.

If you have to reset your PRAM again for any reason, this will have to be done again in order to restore functionality. Apple is aware of this and will likely provide some sort of update to perminantly fix this.

This is truly a workaround, not a fix. But it should provide you a fully functional Mac in the mean time

If this does not work for you. Please try this again and triple check what you have typed. This command is case sensitive and it will NOT throw up an error or success message to let you know the result.

Good luck and good day.

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iTunes HDCP error on Macbook pro

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