Song Track Title Not Displaying On iPhone In Music App

I've had a reoccurring issue over the last couple years and am hoping someone may be able to shed some light on what's causing my issue. I'm old school, so I keep all my music on my computer and then manually add songs from iTunes (most recent software updated) to my iPhone 6S (most recent software updated). I do not use the iCloud for any of my music.


The issue I'm having is when I try to load songs from my iTunes onto my iPhone, some of the songs will transfer over to the phone but will the the track titles will not display correctly in the music app in the iPhone. This does not happen to all songs, just some of them. All of the metadata is properly displaying in iTunes but something happens during the transfer process causing the titles to not display properly on the phone (there is no title at all).


Here is an example of what I'm talking about with a recent album I just tried loading onto my phone today. This is a short 4 track album, but none of the 4 songs' track titles are displaying on my phone.


If anyone has any advice, I would GREATLY appreciate it.


User uploaded file

iPhone 6s, iOS 11.4

Posted on Jul 8, 2018 4:42 PM

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Posted on Jul 9, 2018 12:39 PM

At a guess these tracks are in MP3 format and you had something (a single space perhaps) entered in the Grouping field. When the Work and Movement features for classical music were introduced Apple decided to reuse this field for the Work name. Use Get Info, copy tick the box that says Use Work and Movement, cut the existing value with CTRL-X, untick the box, paste into Grouping with CTRL+C if needed, and click OK. Sync. You should now see the correct track names on your iPhone.


If you see this issue with .aif tracks then the unwanted work value cannot be removed for some reason. The workaround is convert the tracks to Apple Lossless, edit, then convert back if required.


tt2

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Jul 9, 2018 12:39 PM in response to mmish84

At a guess these tracks are in MP3 format and you had something (a single space perhaps) entered in the Grouping field. When the Work and Movement features for classical music were introduced Apple decided to reuse this field for the Work name. Use Get Info, copy tick the box that says Use Work and Movement, cut the existing value with CTRL-X, untick the box, paste into Grouping with CTRL+C if needed, and click OK. Sync. You should now see the correct track names on your iPhone.


If you see this issue with .aif tracks then the unwanted work value cannot be removed for some reason. The workaround is convert the tracks to Apple Lossless, edit, then convert back if required.


tt2

Jul 17, 2018 9:38 AM in response to mmish84

This is really strange but the method I described in my last post seems to have worked - delete songs off phone, change all non-album songs to having “singles” as their album, add to phone, delete album title leaving the album field blank). This gave me one “unknown album” for each artist and all of the non-album songs correctly listed under that album. Exactly what I was trying to do.


Here’s what else I tired:


1) I also tried just deleting the songs from the phone and re-adding the songs without changing anything in iTunes. That didn’t work – it gave me multiple unknown albums with one song each


2) I also tried deleting from phone, then adding album artist field (keeping the album field blank) and that just led to multiple unknown albums with one song each.


3) I also tried deleting from phone, then adding album artist field AND album field, then adding back on phone. This worked (one album titled singles with all non-album songs listed). It even still worked when I deleted the album title (thus leaving the album field blank and the album artist field filled in). But then when I deleted the album artist the songs disappeared from my phone under artist view (if the artist didn’t have an album his name would disappear altogether) – but the strange thing was the songs were still listed on iTunes (on my computer) as being present on my phone. Very strange.



The only way I was able get it to work was the way I described at the top. And the good news is now my albums view is not cluttered with non-full albums and I didn’t need to repopulate the album artist field.

Jul 17, 2018 9:23 AM in response to turingtest2

Fair enough. Actually I might have found something that is working.


I deleted all my non album songs from my iPhone. Then on iTunes I changed all the non-album songs to having the album "singles" and added them to my phone. This would group all the non-album songs for a particular artist under one album - titled "singles" which worked well in the artist view (just one album titled singles with 20 songs in them rather than 20 albums titled singles with one song in each of them).


Then I delete the "singles" album title. I tried this for a sample of artists and it worked on all of them (just one album titled "unknown album" with 20 songs in it). I'm doling it now for the rest of the artists and will report back.

Jul 10, 2018 10:23 AM in response to mmish84

Off hand I don't recall when I got a handle on this particular issue. I'd have a shot at looking for old posts where I discuss the workaround but the forum search feature got mangled a few months ago and now only searches the questions rather than the replies.



For the unknown album issue manually assign the value Unknown Album instead of leaving Album blank, or use something like Alan Jackson Singles. I personally go with the original album details and artwork for every album as I often scroll through my library and select what to play by cover. See Grouping tracks into albums for more.


tt2

Jul 17, 2018 6:11 AM in response to mmish84

iTunes doesn't have a concept of non-album songs. Everything is song is part of an album. Albums are linked with an album title and an album artist. In certain displays it can help if album titles are unique, which is why I suggested using Singles - <Artist> rather than just singles.


See http://samsoft.org.uk/iTunes/scripts.asp. There are several scripts for copying keywords from one field to another which you might find useful. Start small. Test your approach with one or two artists/albums before deciding how to proceed.


tt2

Jul 10, 2018 10:06 AM in response to turingtest2

Wow, I'm pretty sure this fixed the issue - thanks a million!!! I have several more of these so tonight I will go through and check that this fixes them too. I'm so excited, this has been driving me absolutely nuts.


About a year ago you were helping me with this issue on another thread - you offered lots of tips but unfortunately none that would fix this issue without a TON of manual work (something with the ID Tags), and since I had so many of these, it would have taken me forever to fix all of them. This is a much quicker and more efficient fix. I'm curious when you discovered this fix? Perhaps I wasn't explaining my issue well enough before, but you hit the nail on the head right away this time. I really really appreciate the suggestion.


On another topic, I'm wondering if you can help me with an issue I'm having on the "artist" view on the iPhone music app. Before, when you clicked into a specific artist, if you didn't have a an album for that artist (but instead just a bunch of random non-album songs) you'd see those songs individually listed in a row. Made it easy to scroll through them and click the song you wanted. Now, if there is no album it's just a bunch of "unknown albums" listed, each with one individual track. So if you have an artist, with lets say 25 non-album songs, you may have to click into 25 different "unknown albums" in order to find the song you want. Here are some screen shots of what I'm talking about. any idea on how to get it back to the old way where all the non-album songs would just be listed in a row so you can quickly browse and pick what you want?


User uploaded file

User uploaded file

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Song Track Title Not Displaying On iPhone In Music App

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