You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Install or remove windows 7 or later version' option greyed out

I have a macOS 10.13.6, and I'm trying to use bootcamp to install Windows 10, and the install or remove windows 7 or later version option is greyed out. Bootcamp Assistant version is 6.1.0.

User uploaded file


I made some mistakes the first time trying to install windows 10, and accidentally erased my MacBook Air, and restored it 3 months ago. It was around 2015 when I first got my laptop.


diskutil list and diskutil cs list:


User uploaded file


This is what the disk utility looks like:


User uploaded fileUser uploaded file


Can anyone help me on this?

Thanks in advance.

MacBook Air, macOS High Sierra (10.13.6)

Posted on Jul 12, 2018 2:19 PM

Reply

Similar questions

159 replies

Jul 18, 2018 5:11 PM in response to Loner T

Sorry, there was four, not two.


<Name>Intel(R) HD Graphics

<InfName>igdlh64.inf</InfName>

<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>igdlh.cat</CatalogFile>

<Provider>Intel Corporation</Provider>

<DriverVer>06/16/2015,10.18.10.4242</DriverVer>

<ServiceBinary>igdkmd64.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>


<Name>Intel(R) HD Graphics

<InfName>igdlh64.inf</InfName>

<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>igdlh.cat</CatalogFile>

<Provider>Intel Corporation</Provider>

<DriverVer>10/31/2013,10.18.10.3345</DriverVer>

<ServiceBinary>igdkmd64.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>


<Name>Intel(R) HD Graphics

<InfName>igdlh64.inf</InfName>

<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>igdlh.cat</CatalogFile>

<Provider>Intel Corporation</Provider>

<DriverVer>06/19/2015,10.18.14.4243</DriverVer>

<ServiceBinary>igdkmd64.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>


<Name>Intel(R) HD Graphics

<InfName>igdlh64.inf</InfName>

<Class>Display</Class>

<ClassGUID>{4D36E968-E325-11CE-BFC1-08002BE10318}</ClassGUID>

<CatalogFile>igdlh.cat</CatalogFile>

<Provider>Intel Corporation</Provider>

<DriverVer>06/16/2015,10.18.15.4240</DriverVer>

<ServiceBinary>igdkmd64lp.sys</ServiceBinary>

<HardwareID></HardwareID>

<isX64>yes</isX64>

Jul 19, 2018 5:15 PM in response to Loner T

Also, I forgot to mention that I had successfully installed windows 10 and the display was working, but the internet drivers were gone or something, so I thought that was an error in the installation. I deleted the partition, and reinstalled it, and the screen was black. The time when I can actually see my screen was using WinToUSB on VMWareFusion, so I might try that again.

Jul 28, 2018 3:34 PM in response to Loner T

/dev/disk0 (internal, physical):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *121.3 GB
disk0

1: EFI EFI 209.7 MB
disk0s1

2: Apple_APFS Container disk1 121.1 GB
disk0s2


/dev/disk1 (synthesized):

#: TYPE NAME SIZE IDENTIFIER

0: APFS Container Scheme - +121.1 GB
disk1

Physical Store disk0s2

1: APFS Volume Mac 64.8 GB disk1s1

2: APFS Volume Preboot 57.4 MB disk1s2

3: APFS Volume Recovery 1.0 GB disk1s3

4: APFS Volume VM

/dev/disk2 (external, physical):

#: TYPE NAME SIZE IDENTIFIER

0: FDisk_partition_scheme *2.0 TB disk2

1: Windows_NTFS BOOTCAMP 2.0 TB disk2s1


Jul 31, 2018 8:54 PM in response to Loner T

I have another problem now. 'dx11 feature level 10.0 is required to run the engine' error shows up when I ran a game on steam, and I searched it up, and it basically says I need to update my graphics driver. I created another restore point and tried to install Intel HD graphics 500 driver, and it turned black. Is there another way to fix the error?

Aug 3, 2018 9:57 PM in response to Loner T

When installing from BCA and booting into EFI Boot, the screen turns black before I can see the login page. The windows logo shows and the text says, "Getting devices ready 30%" and the screen turns black.


When installing using WinToUSB, it sets up, and I can get into W8.1, but when I run setup.exe from the Bootcamp Windows Support 5.1.5640, the installation process gets to 'Intel Graphics', and it blinks once, then turn black. I can hear the usb disconnecting and reconnecting as well.



This is Everything in setupapi.dev.log when searched 'Intel' - Pastebin.com from installing using WinToUSB.

Aug 14, 2018 8:32 PM in response to Loner T

Ok, I had to redo the process, since I partitioned my hard drive back, and I got this:


Started APFS operation

Aligning shrink delta to 41,123,069,952 bytes and targeting a new physical store size of 80,000,000,000 bytes

Determined the minimum size for the targeted physical store of this APFS Container to be 76,063,088,640 bytes

Resizing APFS Container designated by APFS Container Reference disk1

The specific APFS Physical Store being resized is disk0s2

Verifying storage system

Using live mode

Performing fsck_apfs -n -x -l /dev/disk0s2

Checking volume

Checking the container superblock

Checking the EFI jumpstart record

Checking the space manager

Checking the object map

Checking the APFS volume superblock

Checking the object map

Checking the fsroot tree

Checking the snapshot metadata tree

Checking the extent ref tree

Checking the snapshots

Checking the APFS volume superblock

Checking the object map

Checking the fsroot tree

Checking the snapshot metadata tree

Checking the extent ref tree

Checking the snapshots

Checking the APFS volume superblock

Checking the object map

Checking the fsroot tree

Checking the snapshot metadata tree

Checking the extent ref tree

Checking the snapshots

Checking the APFS volume superblock

Checking the object map

Checking the fsroot tree

Checking the snapshot metadata tree

Checking the extent ref tree

Checking the snapshots

Verifying allocated space

warning: Overallocation Detected on Main device: (19608111+1) bitmap address (6e77)

The volume /dev/disk0s2 appears to be OK

Storage system check exit code is 0

Shrinking APFS Physical Store disk0s2 from 121,123,069,952 to 80,000,000,000 bytes

Shrinking APFS data structures

APFS Container Resize error code is 49187

Error: -69606: A problem occurred while resizing APFS Container structures

'Install or remove windows 7 or later version' option greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.