Outlook Notes Not Visible

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21 points

Outlook Notes Not Visible

Hello, Since I used iOS11, I can not see my Outlook notes in the Notes section of my iPhone device. How can I fix this problem?

iPhone 7, iOS 11.4.1

Posted on Jul 21, 2018 4:11 AM

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Answer 1

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Joseph_S.

Community Specialist

Jul 22, 2018 7:21 AM in response to ahmetdizdar

Greetings ahmetdizdar,

Thanks for using the Apple Support Communities! I understand since updating your iPhone to iOS 11, you've been unable to see the notes you have syncing to your device from your Outlook account.

Have you had a chance to ensure the Notes feature is enabled for Outlook on your iPhone? To enable Notes on your iPhone for your Outlook: tap Settings > Accounts & Passwords > tap your Outlook account > enable Notes.

If you see Notes is already enabled for your account, do you see your notes when viewing your Outlook account on a desktop browser?

Kind regards.

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Answer 2

ahmetdizdar Author

Level 1

21 points

Sep 3, 2018 10:37 PM in response to ahmetdizdar

I found my own solution to my own problem. If you are experiencing the same problem as me, save the microsoft account as an exchange in the iOS mail application. in this way the notes are active.

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Answer 3

ahmetdizdar Author

Level 1

21 points

Jul 22, 2018 8:15 AM in response to Joseph_S.

Thanks for the answer. But the problem was not solved either. Because this problem is from apple. Apple has disabled note syncing for services outside of iCloud with iOS11. 😟 That's what Apple customer service is telling me. I hope it will be back with iOS12.

I wish you a good day.

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Outlook Notes Not Visible

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