11.4.1 Upgrade caused WiFi issues on iPad

Upgraded to iOS 11.4.1 on my iPad yesterday and now WiFi drops out after about 30 seconds. I have to reconnect and then it drops out again in another 30 seconds and on it goes repeating the process every 30 seconds. Have followed all Apple tips about resetting network and router to no avail.

iPad Air 2 WiFi, Cellular, iOS 11.4.1

Posted on Jul 23, 2018 5:31 AM

Top-ranking reply

chris_g1

Community Specialist

Posted on Jul 23, 2018 6:55 PM

Hello Wuffx13,

Thanks for visiting the Apple Support Communities and asking for help with your iPad losing the wireless connection. I am happy to assist with this.

Please verify you have tried everything from this help article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If you have, and since you just upgraded the iOS, I recommend the next step is to reinstall the iOS using iTunes. The reason we need to use iTunes is to get a fresh copy of the iOS. Please make a backup of your data prior to doing this step: You can make a backup in iCloud or iTunes using this article: How to back up your iPhone, iPad, and iPod touch

Once your data is backed up, you can reinstall the iOS using this help article: If you can‘t update or restore your iPhone, iPad, or iPod touch

Please pay close attention when you reach step 4 which says:

When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits recovery mode, let the download finish, then repeat these steps.

Once your iOS is reinstalled, test if the issue is still occurring. Thanks again and have a great rest of your day.

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11.4.1 Upgrade caused WiFi issues on iPad

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