My iMac 21.5", Late 2009, is running slowly and am getting the beachball. Processor 3.06 GHz Intel Core 2 Duo, Memory 4 GB 1067
My iMac 21.5", Late 2009 is running in macOS High Sierra V10.13.5, Processor 3.06 GHz Intel Core 2 Duo, Memory 4 GB 1067 , MHz DDR3. When the beachball starts spinning I have to just shut it down and re-boot.
I first tried to reboot several times in SafeMode but it wouldn't open in SafeMode. Then ran EtreCheck and the report is as follows. Is it worth it at this point to configure Time Machine and upgrade my RAM?
Any other suggestions? Thank you for your time.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-24 11:50:37
Download EtreCheck from https://etrecheck.com
Runtime: 4:34
Performance: Good
Problem: Beachballing
Description:
Computer is running very slowly and the beachball is very active
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Obsolete hardware- This machine may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable RAM- This machine has upgradeable RAM that would help its performance.
Unsigned files- There are unsigned software file installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown- Your machine shut down abnormally.
Hardware Information:
iMac (2009) - Obsolete!
iMac Model: iMac10,1
1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
4 GB RAM - Upgradeable
BANK 0/DIMM0 - Empty
BANK 1/DIMM0 - Empty
BANK 0/DIMM1 - 2 GB DDR3 1067 ok
BANK 1/DIMM1 - 2 GB DDR3 1067 ok
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
Drives:
disk0 - ST3500418ASQ 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB
disk0s3 - Recovery HD [Recovery] 650 MB
Mounted Volumes:
disk0s2 - Macintosh HD 499.25 GB (385.13 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en2: Bluetooth PAN
iCloud Quota: 1.25 GB available
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: Less than an hour
System Load: 2.48 (1 min ago) 2.21 (5 min ago) 1.99 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
10 32-bit apps
Kernel Extensions:
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.9.1 - SDK 10.9)
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 184 Apple tasks |
| [Running] | 100 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 36 Apple tasks |
| [Loaded] | 190 Apple tasks |
| [Running] | 109 Apple tasks |
Launch Agents:
| [Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-04-28) |
| [Loaded] | com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-04-28) |
| [Running] | com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-04-28) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? 2e2e1cd4 - installed 2015-03-13) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Running] | com.brother.LOGINserver.plist (? a1772de2 - installed 2015-10-13) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2015-03-13) |
| [Loaded] | com.oracle.java.JavaUpdateHelper.plist (? 3298096d - installed 2015-03-27) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-04-28) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-11) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
User Login Items:
Dropbox Application (Dropbox, Inc. - installed 2018-07-16)
(/Applications/Dropbox.app)
Google Drive Application (Google, Inc. - installed 2018-04-23)
(/Applications/Google Drive.app)
Internet Plug-ins:
JavaAppletPlugin: (installed 2015-03-27)
FlashPlayer-10.6: (installed 2018-07-10)
QuickTime Plugin: (installed 2018-05-29)
AdobePDFViewerNPAPI: (installed 2018-07-12)
AdobePDFViewer: (installed 2018-07-12)
Flash Player: (installed 2018-07-10)
NP_2020Player_IKEA: (installed 2016-10-04)
CitrixICAClientPlugIn: (installed 2018-06-21)
iPhotoPhotocast: (installed 2010-07-05)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: (installed 2013-04-25)
3rd Party Preference Panes:
Citrix ShareFile Sync (installed 2012-11-14)
Flash Player (installed 2018-06-25)
Java (installed 2015-03-27)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| mdworker (21) | Apple | 38 | |
| mds_stores | Apple | 20 | |
| WindowServer | Apple | 6 | |
| mds | Apple | 6 | |
| kernel_task | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| com.apple.WebKit.WebContent (14) | Apple | 805 MB | |
| kernel_task | Apple | 450 MB | |
| mdworker (21) | Apple | 362 MB | |
| mds_stores | Apple | 195 MB | |
| Dropbox (3) | Dropbox, Inc. | 94 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| nsurlsessiond | Apple | 5 KB | 3 MB | |
| Dropbox | Dropbox, Inc. | 172 KB | 405 KB | |
| mDNSResponder | Apple | 87 KB | 15 KB | |
| CalendarAgent | Apple | 7 KB | 11 KB | |
| apsd | Apple | 8 KB | 4 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| mdworker (21) | Apple | 14 | |
| mds_stores | Apple | 7 | |
| WindowServer | Apple | 3 | |
| mds | Apple | 2 | |
| corespotlightd | Apple | 1 |
Virtual Memory Information:
| Available RAM | 1014 MB |
| Free RAM | 28 MB |
| Used RAM | 3.01 GB |
| Cached files | 986 MB |
| Swap Used | 2 MB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Adobe Flash Player | 30.0.0.134 | 2018-07-10 |
| iTunes | 12.8 | 2018-07-10 |
| Adobe Acrobat Reader DC (18.011.20055) | 18.011.20055 | 2018-07-12 |
| Gatekeeper Configuration Data | 148 | 2018-07-17 |
Diagnostics Information (past 7 days):
2018-07-24 11:23:58 Last Shutdown Cause: 3 - Hard shutdown
2018-07-24 00:04:58 com.apple.WebKit.WebContent CPU (2 times)
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
End of report
iMac, iOS 10.3.3, Version 10.13.5