interpretation of etrecheck report
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-30 13:17:53
Download EtreCheck from https://etrecheck.com
Runtime: 21:37
Performance: Poor
Problem: Other problem
Description:
I suspect a remote key logger as well as malware
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Poor performance- EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Heavy RAM usage- This machine is using a large amount of RAM.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (15-inch, 2016)
MacBook Pro Model: MacBookPro13,3
1 2.6 GHz Intel Core i7 (i7-6700HQ) CPU: 4-core
16 GB RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok
BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok
Battery: Health = Normal - Cycle count = 79
Video Information:
Intel HD Graphics 530 - VRAM: 1536 MB
AMD Radeon Pro 450 - VRAM: 2048 MB
Color LCD
Drives:
disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 250.69 GB
disk1s1 - Macintosh HD (APFS) 250.69 GB (177.28 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 250.69 GB (23 MB used)
disk1s3 - Recovery (APFS) [Recovery] 250.69 GB (519 MB used)
disk1s4 - VM (APFS) [APFS VM] 250.69 GB (3.22 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 250.69 GB (69.50 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 250.69 GB (69.50 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface lpss-serial1: LPSS Serial Adapter (1)
Interface lpss-serial2: LPSS Serial Adapter (2)
Interface en7: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
2 IPv6 addresses
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 2.97 GB available
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About 6 days
System Load: 3.86 (1 min ago) 2.96 (5 min ago) 2.41 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
32-bit Applications:
2 32-bit apps
System Launch Agents:
| [Not Loaded] | 7 Apple tasks |
| [Loaded] | 158 Apple tasks |
| [Running] | 128 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 165 Apple tasks |
| [Running] | 133 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-07-10) |
Launch Daemons:
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-07-10) |
| [Running] | com.crashplan.engine.plist (Code 42 Software - installed 2018-04-19) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) |
User Launch Agents:
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
| [Running] | com.code42.menubar.plist (Code 42 Software - installed 2018-04-19) |
User Login Items:
Dropbox Application (Dropbox, Inc. - installed 2018-07-14)
(/Applications/Dropbox.app)
iTunesHelper Application (Apple - installed 2018-07-10)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
StarLeaf Breeze Application (? - installed 2018-07-29)
(/Applications/StarLeaf Breeze.app)
OneDrive Launcher SMLoginItem (Mac App Store - installed 2018-07-02)
(/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app)
Internet Plug-ins:
QuickTime Plugin: (installed 2018-07-19)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| Microsoft Outlook | Microsoft Corporation | 53 | |
| kernel_task | Apple | 9 | |
| WindowServer | Apple | 5 | |
| mdworker (13) | Apple | 3 | |
| Finder | Apple | 2 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| Google Chrome Helper (18) | Google, Inc. | 2.45 GB | |
| kernel_task | Apple | 1.66 GB | |
| Microsoft Outlook | Microsoft Corporation | 1.36 GB | |
| mds_stores | Apple | 856 MB | |
| Finder | Apple | 522 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 43 MB | 3 MB | |
| Dropbox | Dropbox, Inc. | 11 MB | 2 MB | |
| OneDrive | Mac App Store | 8 MB | 13 KB | |
| netbiosd | Apple | 5 MB | 118 KB | |
| ath | Apple | 531 KB | 1 MB |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| Microsoft Outlook | Microsoft Corporation | 14 | |
| dbfseventsd (3) | ? | 5 | /Library/DropboxHelperTools/Dropbox_u501 |
| Dropbox (3) | Dropbox, Inc. | 4 | |
| mds_stores | Apple | 4 | |
| fseventsd | Apple | 3 |
Virtual Memory Information:
| Available RAM | 4.06 GB |
| Free RAM | 59 MB |
| Used RAM | 11.94 GB |
| Cached files | 4.00 GB |
| Swap Used | 1.10 GB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| OneDrive | 18.0**.0506 | 2018-07-02 |
| Microsoft AutoUpdate | 4.1.18070503 | 2018-07-10 |
| iTunes | 12.8 | 2018-07-10 |
| Microsoft OneNote for Mac | 16.15.18070902 | 2018-07-11 |
| Microsoft PowerPoint for Mac | 16.15.18070902 | 2018-07-11 |
| Microsoft Excel for Mac | 16.15.18070902 | 2018-07-12 |
| Microsoft Word for Mac | 16.15.18070902 | 2018-07-12 |
| Microsoft Outlook for Mac | 16.15.18070902 | 2018-07-12 |
| Gatekeeper Configuration Data | 148 | 2018-07-17 |
| StarLeaf Breeze | 1.6.7 | 2018-07-29 |
Diagnostics Information (past 7 days):
2018-07-25 12:29:59 Microsoft Excel.app Hang
/Applications/Microsoft Excel.app
2018-07-24 12:23:49 Dropbox.app Crash
/Applications/Dropbox.app
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM objectAtIndex:]: index 1 beyond bounds [0 .. 0]' abort() called terminating with uncaught exception of type NSException |
2018-07-24 08:56:03 mdworker CPU
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mdworker
End of report
