tones not syncing

Hi i have followed the guide and have tried the suggestion of manually adding the tones from finder to the tones folder in itunes and still comes up with dotted circles and greyed out and not syncing. the guide suggested steps have not helped either....any other ideas?

Hi there thanks for your response ..... I have tried to delete the tones using iTunes which on appearance under the tones window the Fosgate deleted however when I unplug my iPhone and go through a contact and edit it and look through the tones the tones are still there I also tried to completely delete the contents of my iPhone however when I restore it from back up because the tones are backed up it automatically brings the tones back . Is there anyway that I can access the contents of my iPhone through finder to manually delete the tones at all because I feel like I am going around in circles ... I tried to delete the tones a number of times waltzed iTunes states that there are no tones in the phone but the true fact when you look through it they are still there . I even tried to use the first aid option on the disk utilities to see if there any issues with the library’s to fix it and even attempting that it still does the same thing. I even deleted the tones folder under the iTunes media library and re-created it and try to drag and drop the tones into the iPhone through iTunes and I still get the dotted circles,,,. It’s driving me nuts ... any further ideas ?

hi all: I have iexplorer and the ringtones do showup in iexplorer even when they are deleted in itunes tones window, that said iexplorer Does notTo Give you the capability and functionTo deleteSuch files directly from the iPhoneI even tried toolLook intoThe latest backupTwo tried To delete the taunts from the backup so that I can completelyWipe my form and start from scratchHowever I cannot do thatEither.I am not sure what else to do if I can't use a third party application likeThe one mentioned I don't know what else I can use in order to fix this issueI have attached to a screenshots to show the issue. It is worth notingThatOn iexplorer some ringtones show up with a blue + sign and those ones dont physically appear on ios when u are trying to allocate them to contacts, the ones with the green tick do show up on my iphone....i can see both exist through iexplorer....and according to itunes my iphone has nothing on it so i dont know what else to do. any further ideas?

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thanks turingtes12 for your response.....i had success with ifunbox in deleting the tones from the folder that sits under itunescontrol/ so my iphone now has the generic tones it came with.....BUT i cant transfer any of my custom tones that i have had for years into the iphone. Itunes now shows all the tones with a dotted circle when i drag them from finder into the itunes tones window. so i tried to transfer them using both iexplorer & ifunbox, they show the tones being transferred into the ringtones folder under itunes control/ and i refreshed both apps to make sure they were imported, however they still are not showing up in my iphone, so now i am stuck with generic tones even though i can see them in using iexplorer & ifunbox sitting there. I also switiching the iphone off/on did a hard reset still nothing on the iphone

all 3 programs arent transferring any of the tones, i tried a restore from back up to try to get the old tones back but it came with the generic tones.

i really dont understand why apple are making such a process so complicated! its so so so annoying, all in the name of corporate greed to force u to buy tones to line theor pockets! i am at the point of switching to android. ive never had so much trouble with an iphone ios as much as this. Any other ideas before i throw it out the window?