Measure App not working in iPhone 6

Measure on iPhone 6 is not supported.

The Measure app uses augmented reality (AR) technology to turn your iOS device into a tape measure. You can quickly gauge the size of objects, automatically detect the dimensions of rectangular objects, and save a photo of the measurement for later.

First, make sure that you're using iOS 12 on iPhone SE, iPhone 6s or later, iPad (5th Generation), or iPad Pro. Also make sure that you're in a place with good lighting.

I have a iPhone 6s with iOS 12 and it still doesn’t work. The buttons come up but are greyed out, and no other UI comes up. Here is a screenshot with a light switch.

Also, my level won’t work. It is stuck at 0 degrees and won’t change when I rotate my phone. And the compass work rotate either when I try.

eddiebaby wrote:

...The fact is that iPhone 6 users have every right to expect the announcements about iOS 12 to apply to them, if Apple do not make it clear that they don't in fact apply. It was undoubtedly poor communication.

I must be missing something here, doesn't the Measure App use Augmented Reality, and AR is only supported on devices with an A9 chip or higher, therefore with the iPhone 6 only having an A8 it will not support this new technology. Below are from Apple's web site for iOS 12 and Augmented Reality (ie from two pages):

Now I suppose it depends on your definition of "clear", yes you have to join a couple of dots but the information is there if one looks, but hasn't this always been Apple's way 😁

I wonder if this is an oversight on Apple’s part, taking away a function without offering the alternative, can understand some devices not having the Measurement App if the hardware is not capable/compatible, but if that is so the Compass App should have remained unchanged.

I would point out the issue on the Feedback Form Product Feedback - Apple

You might try reading this thread that you're replying to, you cannot use the Measure app with your 6s as it does not have the required AR hardware ... you need X or later.

As for compass problems, if you have tried to restart the iPhone and still have the problem, you may need to restore it in case the iOS update did not install correctly.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

There's no confusion. Your iPhone must have Apple A9 processor (iPhone 6S & iPhone SE) or later chip to use AR.

The Measure app uses augmented reality (AR) technology to turn your iOS device into a tape measure. You can quickly gauge the size of objects, automatically detect the dimensions of rectangular objects, and save a photo of the measurement for later.

Before you start

First, make sure that you're using iOS 12 on iPhone SE, iPhone 6s or later, iPad (5th Generation), or iPad Pro. Also make sure that you're in a place with good lighting.

Read here: Use the Measure app on your iPhone or iPad - Apple Support

Do you have any other issues elsewhere with regards to the iOS12 update, if so you could try reinstalling the iOS part again by putting the device into recovery mode and using iTunes (select “Update” and not Restore by the way).

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

This method shouldn’t remove any data or settings so it could be a quick and easy way to try and resolve, of course if others with similar devices are experiencing same then it could be a bug and will therefore require Apple to resolve.

Not sure what else you could try if it’s not a bug other than a full Restore and setup as New.

Sounds like the motion coprocessor is not working correctly. Which is why the apps that actually use it don't work correctly. The Level not moving, would seem to indicate this.

You may need to take the iPhone in to be checked out for a hardware issue.

More details here: Use the Measure app on your iPhone or iPad - Apple Support

Then your wife and daughter have iPhone 6s or 7, not iPhone 6. It's not possible for the measure app to be available or work on iPhone 6. You can disagree all you want, but this is fact.

The following Apple Support Article couldn't be more clear: Use the Measure app on your iPhone or iPad - Apple Support

Taken directly from the article:

Before you start

First, make sure that you're using iOS 12 on iPhone SE, iPhone 6s or later, iPad (5th Generation or later), or iPad Pro.

You may think she has an iPhone 6, but if she can use the Measure App, she has at least an iPhone 6s.

There is no way around this. The Measure app absolutely requires an iPhone 6s or later.

Please see here: Identify your iPhone model - Apple Support

You can also get the Model number from Settings->General->About->Model and Google it. It will tell you what actual iPhone it is.

Measure app is not supported on iPhone 6, 6 Plus and 5s. To get Measure app, you need one of these iPhone models:

• iPhone SE
• iPhone 6s, iPhone 6s Plus
• iPhone 7, iPhone 7 Plus
• iPhone 8, iPhone 8 Plus
• iPhone X
• iPhone XS, iPhone XS Max
• iPhone XR

Source: https://allthings.how/fyi-measure-app-is-not-available-for-iphone-6-6-plus-and-5 s/

I have a iPhone 7 Plus, upgraded, and no Measurement App also. I wanted to access the Level function, from within the Compass App. It is not there now. Looked up some info on the subject. Seems they added the Level to the Measurement App, and apparently removed it from the Compass. Now what? If Apple is going to remove a function and transfer it to another app, it would be nice to actually include the app in the upgrade like they stated.

I have the exact same dilemma with the missing Measurement app on my iPhone 6 as well as my iPad Mini 3 after installing IOS 12. The App Store also blocks the app download with the same, "The app requires specific features not available on this device". I too am standing by for a 12.1 update that will resolve the problem.

Removing the Level function from the Compass and then not being able to offer it on iphone 6 and lower via the Measure app, was probably the lamest thing that Apple could do. However, the Compass app provides some level (pun intended) of Level functionality.

pommi wrote:

Removing the Level function from the Compass and then not being able to offer it on iphone 6 and lower via the Measure app, was probably the lamest thing that Apple could do. However, the Compass app provides some level (pun intended) of Level functionality.

There are plenty of other 3rd party apps which measure level, many of them better than what Apple offers. I always thought it was odd to put a "level" in with the Compass app anyway since they're completely unrelated metrics.