Measure App not working in iPhone 6

Today I have updated my iPhone to iOS 12. One of the new of app Measure is not available in my device.

When I searched on app store, it says, 'This app requires specific features not available on this device'.

As communicated iOS 12 features will work from iPhone 5. Please let me know the problem and solution.

iPhone 6, iOS 12

Posted on Sep 17, 2018 9:32 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2018 6:53 PM

There's no confusion. Your iPhone must have Apple A9 processor (iPhone 6S & iPhone SE) or later chip to use AR.


The Measure app uses augmented reality (AR) technology to turn your iOS device into a tape measure. You can quickly gauge the size of objects, automatically detect the dimensions of rectangular objects, and save a photo of the measurement for later.

Before you start

First, make sure that you're using iOS 12 on iPhone SE, iPhone 6s or later, iPad (5th Generation), or iPad Pro. Also make sure that you're in a place with good lighting.

Read here: Use the Measure app on your iPhone or iPad - Apple Support

87 replies

Oct 1, 2018 6:49 AM in response to SiHancox

You're not missing anything. Every time a major new iOS is introduced, there are loads of people with phones a few generations back who are upset to learn their device won't get some of the new features the newer phones get. They just usually don't take the time to read about the features to see if their phone will get them or not. I can understand the disappointment.

Oct 20, 2018 8:14 AM in response to CT-555

You may think she has an iPhone 6, but if she can use the Measure App, she has at least an iPhone 6s.


There is no way around this. The Measure app absolutely requires an iPhone 6s or later.


Please see here: Identify your iPhone model - Apple Support

You can also get the Model number from Settings->General->About->Model and Google it. It will tell you what actual iPhone it is.

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Measure App not working in iPhone 6

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