Measure App not working in iPhone 6

I have to spring to Graeme's defence here, everything he says is valid and to exaggerate the age of the iPhone 6 which is in fact only 4 years old further weakens your refutation. The fact is that iPhone 6 users have every right to expect the announcements about iOS 12 to apply to them, if Apple do not make it clear that they don't in fact apply. It was undoubtedly poor communication.

What a ridiculous assertion. I suggest you try engaging your brain before spouting drivel. I would never expect a car manufacturer to replace the engine in my vehicle, but if they were promoting a new software package for my current model I would expect it to work. To promote something that is incompatible with my existing hardware, without clear and obvious qualification, is misleading, careless and potentially fraudulent. In my experience the adage, it is better to remain silent and appear a fool, than type and remove all doubt (I paraphrase).

As to your comparison with a car, would you replace your car every 3 years? If you do you are either rich or foolish, and clearly in thrall to a very cynical manufacturer. My car is coming up to 6 years old, functions perfectly well and to replace it would be idiotic, my iPhone 6 is 3 years old, functions perfectly well and to replace it would be equally idiotic.

You're not missing anything. Every time a major new iOS is introduced, there are loads of people with phones a few generations back who are upset to learn their device won't get some of the new features the newer phones get. They just usually don't take the time to read about the features to see if their phone will get them or not. I can understand the disappointment.

rbrylawski wrote:

...I can understand the disappointment.

So can I, but it hits us all in one way or another when we don’t buy “new” at the time of a major iOS release, I would have liked the new depth of field adjustment for my X, but sadly it’s past it (as far as Apple’s concerned anyway) 😢

ps. But I still think it’s a cracking device 😉

The big misconception for most is if their device qualifies for an update, they think they'll get all the new features. They don't seem to understand that yes, they may get the new iOS, but their device limits (by hardware) what features they'll get or not. In my opinion all the phones are cracking devices!

If your phone is saying that the app requires specific features not found on this device, you need to make absolutely sure you really have iPhone 7. Go to Settings > General > About and see what is says for Model.

Take that model number and google it. You'll see exactly what phone you actually have.

For example when I simply type my model in the google search bar, which is MT5Y2LL/A it immediately comes up as iPhone XS Max, which is exactly what model phone I own.

mohit163 wrote:

I have updated my iPhone to iOS 12. One of the new of app Measure is not available in my device.

What iPhone model do you have?

As has been said many many times in the very thread you posted in, Measure requires an iPhone 6s or later.

I have just updated my iPhone 6S Plus to iOS 12.0.1.

The Measure and Level worked once but next time I opened them, they didn’t work at all.

Previously, I did a complete reset and reinstall but these apps still did not work

What exactly do you mean by "did not work at all"?

What happens when you open them exactly?

Have you tried deleting the App and reinstalling it?

You say you did a complete reset and reinstall? How did you do this exactly?

I have deleted and reinstalled the Apps several times. I even did a complete reset and restore on my phone.

When I open the measure, it says Find a nearby surface to measure. When I do that, the + does nothing.

if I change to Level, the top half is white, the bottom half green or black with a large 0° in the middle. Nothing happens when I move the phone.

I will have to disagree with the compatibility of the phones that are listed, my wife and daughter have the 6 plus and the measure app is on their phones and works with no issues at all but for some reason it is not on my and i can't download it from the app store and get the following message 'This app requires specific features not available on this device'. I have uninstalled it from their devices to see if they will get the same message that i get but they are able to reinstall them and use them with put any issue. They can share the link with me via airdrop and i can see the app in the store but can't download it , so i think there is an issue in the updates somewhere that is causing a hit and miss install on some devices .

Is it possible even iphone 6 has not supported measure app but how come in iphone 5?

May I know if in case, iphone has new version to12.1 or more. Will it be possible for including the measure app for iphone 6?

Charles.cb909 wrote:

Is it possible even iphone 6 has not supported measure app but how come in iphone 5?

The Measure app is not supported on either the iPhone 6 or the iPhone 5. If you have a device that supports it that you think is an iPhone 5, it's probably really an iPhone SE which is, essentially, the iPhone 6S in a smaller package.

The iPhone 6 does not have the requisite hardware to support Apple's Measure app.

What device do you have, Measure requires iOS12 or higher on iPhone 6s or higher, it will not work on iPhone 6 or lower and because of that shouldn't be available for download on those (lower spec) devices.

If you do have a supported device but either the app will not download or will not start, you may need to contact Apple.

All this has already been posted in this discussion so it might be useful if you have time to look back and see what you can find.