Measure App not working in iPhone 6

I just updated to iOS 12, and now the compass won't move at all, and the level in the measure app is stuck at 0° and won't move. Also, I can't seem to tap anything in the measure tab. I have already tried to delete and reinstall both apps, and restart and force restart my iPhone 6s, to no avail. Can any phone help please?

So many articles out there which go through all the features of ios 12, but nowhere have I seen one which tells you what is NOT available on an iPhone 6. How many man hours have been lost to all those iPhone 6 users, trying to use features which Apple omitted to make loud and clear would not work on an iPhone 6 under ios 12. Instead you have to search through forums to get this information. As has been said many times before, Apple make great communications technology, but are not actually all that good at communicating to their user base.

Strange contrary notices. Running iOS12, get a notice that phone lakes features to run Measure app...but app comments themselves report phone is compatible with the app. Perhaps Apple hasn’t dealt with that one yet.

I have a iPhone 6s with iOS 12 and it still doesn’t work. The buttons come up but are greyed out, and no other UI comes up. Here is a screenshot with a light switch.

Also, my level won’t work. It is stuck at 0 degrees and won’t change when I rotate my phone. And the compass work rotate either when I try.

I don't believe all surfaces can be measured, I see a similar behaviour on my X when trying to lock onto some vertical objects, yet when I pan down to say the carpet, the circle with the dot appears and the "plus" then highlights so you can add your first coordinate (ie. "Add a point").

While moving around to get that first point various prompts should appear, "Find a nearby surface to measure", a flat square with "Move iPhone to Start" ,a 3D box with "Continue to move iPhone", when it gets to a suitable surface a circle with a dot appears and the "plus" button then highlights. While you continue to see the circle/dot you can add additional points to create "lines" for measurement, once done the right hand button allows an image to be captured of the progress which is stored under Photos.

With regards to the level, that has to be "tapped" to select, once done you can then place your device on a suitable surface to measure (either edge on to display "line" and degree angle or flat to show "two circles" and degree angle).

Anyhow, that's how my X with the Measurement App appears to function.

Hope the above helps.

I’ve tried all that with my iPhone 6S+. Does not work. On the Level, top half of screen is white, lower half green until I tap it. Then the lower half is black. No matter how I move it, it still shows 0°.

hkbs wrote:

Thank you. That worked. Compass and level now working OK.

All I need now is to get the Health App tracking my steps again!

No problem, happy you got that part sorted, with respect to “Steps” in the Health App, I had a quick look at my X and on initial opening only had one element showing, namely I had climbed 1 stair, although I had just come back from walking the dog a couple of miles!

I tapped the previous day and all three where showing, so went back to today and it repopulated to now show all three again, ie. distance, climb and steps. So yours might still be recording but updating could be a little slow for some reason, may be going back and forward between the dates might kick start it going.

I have to spring to Graeme's defence here, everything he says is valid and to exaggerate the age of the iPhone 6 which is in fact only 4 years old further weakens your refutation. The fact is that iPhone 6 users have every right to expect the announcements about iOS 12 to apply to them, if Apple do not make it clear that they don't in fact apply. It was undoubtedly poor communication.

What a ridiculous assertion. I suggest you try engaging your brain before spouting drivel. I would never expect a car manufacturer to replace the engine in my vehicle, but if they were promoting a new software package for my current model I would expect it to work. To promote something that is incompatible with my existing hardware, without clear and obvious qualification, is misleading, careless and potentially fraudulent. In my experience the adage, it is better to remain silent and appear a fool, than type and remove all doubt (I paraphrase).

As to your comparison with a car, would you replace your car every 3 years? If you do you are either rich or foolish, and clearly in thrall to a very cynical manufacturer. My car is coming up to 6 years old, functions perfectly well and to replace it would be idiotic, my iPhone 6 is 3 years old, functions perfectly well and to replace it would be equally idiotic.

rbrylawski wrote:

...I can understand the disappointment.

So can I, but it hits us all in one way or another when we don’t buy “new” at the time of a major iOS release, I would have liked the new depth of field adjustment for my X, but sadly it’s past it (as far as Apple’s concerned anyway) 😢

ps. But I still think it’s a cracking device 😉

What exactly do you mean by "did not work at all"?

What happens when you open them exactly?

Have you tried deleting the App and reinstalling it?

You say you did a complete reset and reinstall? How did you do this exactly?

I have deleted and reinstalled the Apps several times. I even did a complete reset and restore on my phone.

When I open the measure, it says Find a nearby surface to measure. When I do that, the + does nothing.

if I change to Level, the top half is white, the bottom half green or black with a large 0° in the middle. Nothing happens when I move the phone.

Is it possible even iphone 6 has not supported measure app but how come in iphone 5?

May I know if in case, iphone has new version to12.1 or more. Will it be possible for including the measure app for iphone 6?

Got the same problem with iphone 6 and iPad Pro 12 inc 1st gen.