Merging iMessage Conversations in iOS 12

Hi all - when I installed iOS12 on my devices I got a notification that iMessage conversations coming from or to a specific person would be merged into one single conversation thread, if they were seperated.

I did not observe that this happened - I still have several iMessage conversation threads from the same Person. So nothing has changed. Does this work for someone else?


Thanks, Stefan

iPhone X, iOS 12

Posted on Sep 19, 2018 2:02 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2018 7:54 AM

I contacted Apple support under Iphone, appleid issue, an agent called me back within 3 minutes.


Step 1: She had me go into settings/ messages/ send-receive at and only have your cell# checked (no email address) on all 4 phones.


Step 2: She had us delete any group texts and individual texts with all 4 phones on my appleid.


Things cleared up !!!! She had the issue with a client day before and this fixed them up as well. She said after IOS12 update it was still trying to find/confused in delivery to those in the phones in the apple id. Hope this helps everyone out as I really did NOT want to create 3 more apple ids.

36 replies

Sep 22, 2018 3:03 PM in response to dcnp

AppleIDs are designed to be used by one and only one person and it is normal for conversations to/from the same AppleID to be merged regardless of the contact method.


Be sure each person has their own AppleID and never share one.


Have your family members each create their own individual Apple ID and set up Family Sharing if that was your original intention.


Set up Family Sharing - Apple Support

Family Sharing and Apple ID for your child - Apple Support

Sep 23, 2018 7:39 AM in response to Dogcow-Moof

This is unfortunately not helpful, many of us have been using shared apple IDs for years to get shared contacts and notes ... these are still not supported by family sharing so we still NEED to be able to use a single apple ID for multiple people (until of course Apple gets this part of sharing working).


IOS12 made this change and unlike people above I did not see a message telling me that my conversations would be merged. I would like to see a link to that in the patch notes (yes I read them).

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Merging iMessage Conversations in iOS 12

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