Just got my brand new iPhone XS today and put it on my Belkin dual iPhone & iWatch charging stand (not the wireless one) and it repeatedly chimes the charging chime and does not stop until I unplug it from the charger? Is anyone else having this issue?
Husband and I both have these and I was trying to figure out how mine is still working and his doesn’t with our xs maxes. We figured out the solution tonight. I have a popsocket on mine and he didn’t. So the phone has to be tilted slightly forward and will stay charging. My popsocket was in just the right spot to space the phone away from the back bracket and cause the correct angle. He made his own version by adding a bunch of tape and a pen cap around the bracket to build up a spacer. Still moody and you have to be careful not to bump the phones once charging but they’ll charge. Hope this helps.
It's not a problem with the new phones. No think it's a problem with iOS 12. It started happening after I put iOS12 on my iPhone X
My iPhone X with ios 12 works fine on the Belkin Valet charger. The iPhone Xs I have (also running ios 12) does not.
I bought the Apple Silicon Case for my Xs Max on the day I bought it and it’s never worked on the charger.
I’m having the wired charger issue as well. Doesn’t take 5-7 tries but often 2-3. And these are Apple chargers so no blaming it on Belkin like the dock.
Same issue... not a good sign that Belkin is publishing new compatibility specs and offering some level of compensation. Says to me it’s not solvable via software....
Same problem here. Since my iPhone XS will charge with any old standard apple charger and lightening cable i have lying around, it's like the Belkin PowerHouse charger is sensing the phone model and rejecting it for no valid technical reason.
This Is complete BS. I bought my Belkin Valet dock not half a year ago and now it’s essentially a paperweight. This is just a rather obvious money grab for the wireless model that’s coming out. I wanted less chords and now I have my phone charging the old way and my watch on the stand.
What good sense for the consumer does this make?
I think it is a software issue. I find this very unusual that a lightning connector would not work. Since these devices are sold in apple stores, there must be some certification that goes along with it so that anything w/ a lightning connector would work.
The docks we are discussing are not using inductive charging for the iphone. We are talking about the valet and powerhouse (non-red dial) dual iphone + watch chargers. These have a lightning connector to charge the iphone.
This is ridiculous. We had no way this was not future proof. It's the same connector. I completely understand and accept if it was a different connector, but in this case it isn't.
I have multiple docking stations of different brands for home office, work office, bedroom, living room. They all still work. I bought this 2 months ago and this is essentially useless. You can't even buy this in Apple stores anymore because they probably realized Belkin screwed up.
Also, you can't add to a product description that it's not compatible.
At least in Canada (Ontario), there's protection around this type of practice:
Misrepresentation
It’s illegal for the business or individual to give you false information about themselves or the product or service they offer. Some examples of misrepresentation include:
If you have a contract with a business or individual that has misrepresented their product or service, you can withdraw from the contract within 1 year.
https://www.ontario.ca/page/your-rights-under-consumer-protection-act#section-4
This is ridiculous! I received my XS on Friday and went out of town for the weekend so I didn't notice this issue until last night. Every other cord, plug, and dock I own work fine. What is different about the XS that makes it not compatible with this dock? If something is different in the XS, why do the other items still charge okay? This is a gigantic rip off and is nothing more than a money grab scheme by Belkin, that Apple has apparently signed off on. Both Belkin and Apple should be held responsible for this and they need to make this right for their customers.
Another question I have, does the dock support Apple Watch Series 4 or did they pull support for that as well? So much for reducing plugs and cords. I'm back where I started and wasted $150 on a glorified paper weight.
So the question is, what exactly does MFI mean? Is it only for that version at that time or for future versions. Did Apple change the parameters for MFI certificate or did Belkin fail to adhere to the standard. Someone screwed up and is expecting the consumer to pay!
I'm having sort of the same issue with my XS Max...with the exception that it's an Apple space grey dock, and it doesn't constantly cycle...but, it does vibrate once to notify you're on the charger...but, doesn't charge. Website said it's compatible. Used this daily with my X and 7s, no issues. Really don't want to buy another!
Interesting. I have tried many variations of extending the lightning connector up or down and holding the phone forward further with my hand, didn't make a difference. A bit more experimentation is in order I think.
I think Apple appear to have got themselves in a mess with their charging systems. I read this interesting article in Forbes on Flipboard and it seems to suggest there is still work going on at Apple on their charging software.
iPhone XS Charging issue
