IOS 12 combining text messages

After updating to IOS 12 my IPhone is combining text messages from family members. My wife and I had a text going and then my daughter got added to it & then my son got added. Each phone has only their number under IMessage as a Send/Receive and each person can only see the messages they send and my response. I can see all the messages from each person and my response. When my wife sends a text it has her name but once my son or daughter send their text the text message changes to their name. We only have one Apple ID for the family but i've been reading that might be the problem. Under Apple ID their are a bunch of number listed including my wife, son, and daughter's numbers so I was thinking about deleting them from my Apple ID but I don't want them to lose any text messages or other information.

iPhone 8, iOS 12

Posted on Sep 22, 2018 10:00 PM

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Posted on Sep 26, 2018 4:27 PM

A Phone number is not an account or Apple ID


Sharing an Apple ID is what is causing messages to merge. Sharing Apple IDs is not supported by Apple, it not supposed to be done, and things like this will happen unless you separate them.


When an Apple ID is shared, the system, automatically thinks the devices belong to the same person and will merge things since to the system and the way Apple designed in an Apple ID uniquely identifies a single person.


Apple has always expected people to have their own Apple Id and not share it. So any updates and software changes depart from that assumption. Sharing an Apple ID can lead to many unintended consequences.


Unless you wish to continue to have issues every time something changes in iOS, its best to get them separate Apple IDs.

141 replies

Sep 25, 2018 9:12 AM in response to Daddyof7652

I am having the same issue as well and opened a different thread called "Text messages going to wrong recipients after iOS12 upgrade." There are four of us on the same Apple account. Per the suggestions from my thread I have slowly been seperating the accounts. We are now on different Apple accounts. One of us is still using the original account. The problem is persisting however. I was txting fine with my son last night after creating a brand new account for him. However this morning after txting my daughter, the history of his txt is now within my daughter's history. It's very fustrating. Also per the suggestion of posting I will be cleaning up our contacts next by deleting the other members of our family. Other things I've tried: deleting all txting history, turning off Handoff, editing the contacts for my family. I also want to add that I am the only one with the issue and the only one who updaed to iOS12.

Oct 1, 2018 7:37 AM in response to Phil0124

Totally incorrect...this is only true since family sharing was added as a feature. Before that Apple allowed/permitted/suggested shared Apple ID's to share apps, music, etc. After family sharing was added they are trying to force everyone into a separate ID....we tried that several times but Apple's servers have a bug and would not let my wife have her own after we shared. This is pure B.S. and Apple better fix. The issue isn't that this is how this should work, combining messages for same Apple ID's...its sporadic...does it sometimes and then after deleting conversations it separates them again, for a while then does it again...that's pure bug...this is not the user's fault...fix this Apple!

Oct 3, 2018 9:56 AM in response to Xenos8

Xenos8 wrote:


KiltedTim thanks for the input. I get the fact that Apple never supported sharing ids. The all of a sudden is with iOS 12. Everything was fine until I updated. Also, my family has not updated and their phones are fine. Our Apple accounts are now separate but the issue persists on my phone where txts are combined between my daughter and son.

Things change in this world. Get used to it.


Once you make the mistake of sharing an Apple ID, it usually takes more effort than simply creating separate ones. The correct procedure has been documented many times so I won't repeat it here.

Oct 3, 2018 6:47 PM in response to Daddyof7652

This is a terrible problem. I have 4 family members (myself and three kids) on a single icloud account. My wife has a separate icloud account. After upgrading their phones to iOS12, my wife started reporting that the wrong messages were going to the wrong kids. I had not updated my phone yet (work phone) so I seemed unaffected. Did the usual; make sure only configured to send/receive from their respective phone numbers, signed out of icloud. I even created separate icloud accounts for all the kids but it still threads messages or sends them to the wrong phone. All phones do use the same account for iTunes purchases, perhaps this is an issue. After creating new icloud accounts for everyone I deleted all messages from all family members to each other - individual and group - from everyone's phone. Issue persists. I have even seen the header of a text message switch names from "Kid A" to "Kid B" as I watched. Apple needs to fix this problem. There is no justifiable explanation for it to work this way intentionally.

Oct 3, 2018 8:03 PM in response to darrinofmaplewood

darrinofmaplewood wrote:


Philly_Phan wrote:


Those of us that followed Apple's instructions not to share Apple IDs are having zero, nada, zip, diddly-squat, nothing, zilch, bupkus problems. There is absolutely no benefit to a shared ID and it does cause problems. Unfortunately, Apple is unable to prevent users from ignoring instructions.


Configure your devices correctly and your problem will go bye-bye.

Philly_Phan, I'm sorry but that is simply not true. You also could be affected if you communicate with others who are sharing an Apple ID. You may not understand that just because YOU don't share your ID doesn't mean that others don't and if YOU try to message them YOUR messages may go to the wrong recipient.


I know the point you are trying to make, but please understand that sharing an Apple ID has worked for people for many years and they are frustrated because the issue feels like it's from the update and not from something they were doing wrong.


If you are going to be helpful to people, please try to enlighten them as to why they are having issue and not belittle them for what you perceive as their wrongdoing.

Yes it is true. Persons that are sharing an Apple ID are causing you problems. Apple does not have the legal authority to force them to configure their iPhones correctly. Simply because they lucked out without problems for several years changes zero, nada, zip, diddly-squat, nothing, zilch, bupkus.

Oct 17, 2018 12:17 PM in response to KiltedTim

I have had an iPhone since the original iPhone went on sale. Back then, there was no way to have separate Apple ID’s for each family member, so I do not think it’s accurate to say that it has never been supported. That being said, we got our teen aged daughter her own Apple ID a year or so ago, and my messages to her are being combined with my messages to my husband.

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IOS 12 combining text messages

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